Technical Support Agent L1

**Requirements**: - **Fluent in English. High Proficiency level (must).**: - **CCNA modules completed.**: - **Knowledge of Cisco OS, network management and monitoring (must).**: - **Knowledge of routing and switching.**: - **Experience with LAN and WAN.**: - Knowledge in Cisco Collaboration technologies (IP phone). - Knowledge of monitoring tools such...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

Job Description :  At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation...

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity...

Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy,...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Costa Rica. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where each and every member's opinion...

Operating Company: DEXIS Location: San Jose,San Jose,CR Date Posted: February 19, 2024 Req Number: R5018985 **Join our Team! DEXIS** is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. We have several new and exciting opportunities available as we expand our...

Operating Company: DEXIS Location: San Jose,San Jose,CR Date Posted: October 30, 2023 Req Number: R5017975 **Join our Team! DEXIS** is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. We have several new and exciting opportunities available as we expand our...

**Location: Mexico (Remote)** **Role : Support Engineer with ADF** **Description** As a support engineer in CSS, working directly with customers on issues with primarily Azure Data Factory, Azure Synapse Analytics Pipelines Dataflow or Azure Fabric. Acts as the final point of escalation and resolution for advanced technical support for highly complex...

Overview: We’re seeking a customer-oriented Technical Support Engineer (Networking) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations. This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership. This role does not interface directly with customers nor will...

Overview: Tek Experts is looking for students of Technical and professional High Schools (Colegios Técnicos Profesionales) that need to complete a professional internship for graduation and are interested in expanding their knowledge and experience in a professional and friendly environment. You´re not only going to start as a Tekie, but you’re also...

**Objective** To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering world-class customer support via phone or mail. **Hard skills** - PC building completed or Technical support knowledge, experience on PC maintenance (Must). - CompTIA A+ (901 / 902) certification (Desired). -...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

Overview: We’re seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated...

**_ Responsibilities: _** - Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. - Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures. - Provide software service, post - Provide direct post-sales systems technical support to end users and company...