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Master Data Specialist
hace 1 mes
Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The **Master Data Specialist** is part of the global Master Data Team and is responsible to manage all Customer and Vendor Master Data requests mostly from the Americas but also supports other regions in Asia and EMEA according to the follow-the-sun principle. The Master Data Specialist also acts as a backup for FICO Master Data. The Master Data Specialist collaborates closely with the Supervisor and Domain Owners and can support other tasks dependent on his knowledge.
**Key responsibilities**:
- To handle standard requests for Vendor, Customer, Material, Customer Projects, and FICO related. Mainly for requests originating from the Americas, but handling also requests from other regions according to the follow-the-sun principle.
- To handle special requests for the above-mentioned Master Data domains and regions. Escalates complex requests to members of the Master Data competence center.
- This person will be the first level of troubleshooting in case of Master Data issues.
- Supporting of global Master Data Team in different Master Data tasks like reports, cleansing, and simple mass changes or other assigned tasks
**Key requirements**:
- Advanced English Level.
- Advanced Bachelor's degree in Finance, Business Administration, or a related field.
- Working experience in Accounts Receivable, Accounts Payable, and/or Customer Service at an SSC.
- Basic knowledge about business processes source to pay and/or order to cash, Bank, Vendor, and Customer Master Data.
- Experience with ERP (SAP) and Microsoft Excel will be highly desired.
- Excellent communication and Customer Service skills.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
**Reference: R48556**:
