Cash Management Representative

hace 3 días


San José, Costa Rica TreviPay A tiempo completo

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
- Manual payment posting of incoming funds to the appropriate customer account
- Initiate funds transfers to related accounts within a customer hierarchy
- Complete adjustment processing on various client programs, including write-offs, credits, refunds, transfers as necessary
- Review and resolve overpayments, underpayments, duplicate payments, etc., in accordance with organization procedures and/or best practices
- Issue refunds when funds cannot be applied
- Provide excellent service to internal and external customers
- Resolve basic issues and problems and refers more complex issues to higher-level staff, when appropriate
- Possesses working knowledge of core job duties and is able to complete job duties with mínimal assistance

Experience & Education:

- Requires a bachelor’s degree or equivalent work experience

Competencies:
The individual must demonstrate:

- Ability to work both independently and as part of a larger, interdependent team
- Strong oral and written communication skills
- Analytical & critical-thinking skills to resolve challenges independently
- Good judgment & decision making
- Ethical behavior & trustworthiness
- Strong math and accounting skills
- Proficiency with Microsoft Office products (Excel, Word, Outlook)
- Ability to meet/exceed both quality and productivity expectations simultaneously

Why you will love working at TreviPay
- Competitive salary
- Generous paid time off
- Company-Paid Medical, Dental, Disability and Life Insurance
- Casual environment and dress
- Employee referral program
- Professional, Innovative and highly collaborative team
- Remote work

At TreviPay we believe:

- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
- #LI-TG1_



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