![Marriott International, Inc](https://media.trabajo.org/img/noimg.jpg)
Guest Experience Supervisor F&b
hace 2 semanas
**Job Number** 24073780
**Job Category** Food and Beverage & Culinary
**Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. T
-
Guest Experience Expert
hace 3 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23109598 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Guest Experience Expert
hace 3 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 24067479 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel San Jose Airport Belen, Cityzen Epicentro Laboral and Social, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...
-
Guest Experience Expert
hace 1 mes
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23029054 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Heredia Belen, Cityzen Epicentro Laboral & Social, Calle la Ribera, Belen, Heredia, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
-
Guest Experience Expert
hace 1 semana
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23153105 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Guest Experience Expert
hace 7 días
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23204558 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....
-
Guest Experience Expert
hace 3 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 24030356 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel San Jose Airport Belen, Cityzen Epicentro Laboral and Social, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...
-
Guest Experience Expert
hace 4 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 24100449 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro...
-
Supervisor-guest Service
hace 3 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 24071097 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES...
-
Supervisor de Front Office
hace 4 semanas
Heredia, Costa Rica Marriott International A tiempo completoPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...
-
Guest Experience Expert
hace 1 semana
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 23117169 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...
-
Guest Experience Expert
hace 1 mes
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 23139628 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...
-
Payroll Supervisor
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoJob Description Role Summary As a Payroll Supervisor, you will be at the forefront of managing payroll preparation and processing activities to ensure timely and accurate wage payment. With a deep understanding of payroll practices under Costa Rican regulations, you will play a crucial role in enhancing payroll service delivery through effective...
-
Supervisor Senior de A&b
hace 2 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 24089333 **Job Category** Food and Beverage & Culinary **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a...
-
Supervisor-guest Service
hace 3 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 24031771 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott...
-
Agente de Servicio de A&b
hace 1 mes
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23104151 **Job Category** Food and Beverage & Culinary **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...
-
Sales Chef Np
hace 3 semanas
Heredia, Costa Rica Nestle A tiempo completoSomos Nestlé, la compañía de alimentos y bebidas líder en el mundo. Más de 308,000 colaboradores comprometidos con nuestra misión: mejorar la calidad de vida y contribuir a un futuro más saludable. Nuestros valores están enraizados en el respeto: respeto hacia nosotros mismos, respeto hacia los otros, respeto a la diversidad y respeto a nuestro...
-
Guest Service Expert
hace 1 mes
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 24097067 **Job Category** Food and Beverage & Culinary **Location** AC Hotel San Jose Airport Belen, Cityzen Epicentro Laboral and Social, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food...
-
Guest Service Expert
hace 4 semanas
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23104960 **Job Category** Food and Beverage & Culinary **Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for...
-
Production Supervisor Shift B
hace 4 semanas
Heredia, Costa Rica Viant Medical A tiempo completoResponsibilities - Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. - Maintains staff by recruiting, selecting, orienting, and supervise the training of...
-
Production Supervisor Shift B
hace 4 semanas
Heredia, Costa Rica Viant Medical A tiempo completoResponsibilities - Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. - Maintains staff by recruiting, selecting, orienting, and supervise the training of...