Ar Collections Analyst

hace 2 días


Heredia, Costa Rica BAXTER A tiempo completo

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**Summary**:
The Accounts Receivable Specialist is responsible for maintaining their given portfolio of customers and reducing the aging of open AR by maximizing cash collections and reducing disputes. Specific responsibilities include: identifying, resolving, and collecting past due invoices, reconciling accounts as needed, identifying and resolving disputes (according to the resolution matrix) and providing excellent internal and external customer service.

**Essential Duties and Responsibilities**:

- Complete daily collection activities as prioritized by debt collection software
- Contact customers on delinquent accounts for resolution and payment and record all activities in collection system.
- Understand customer profiles and their related sensitivities.
- Develop strong working knowledge of customer base and company organizational structure for effective issue resolution
- Communicate account delinquency information to Accounts Receivable Team Leader and respective Sales personnel as outlined by the standard collections and escalation process
- Resolve unidentified payments and other payment related issues that have been assigned to the account by the Global Cash Application Team
- Resolve within the predefined time frame those A/R related Disputes that have been assigned to the account.
- Resolve Disputes within own area of responsibility according to the agreed upon timeline.
- Enter notes into Get Paid and provide sufficient information and supporting documentation to the owner.
- Contact customers regarding unidentified Disputes, determine the reason, secure additional documentation as needed and assign those to the proper owners.
- Contact internal owners for resolution of Disputes that are not being resolved on a timely basis.
- Work with internal departments (Pricing, Customer Service, Marketing, Sales) to research, provide support in obtaining additional information.
- Follow-up on and collect disputes deemed invalid by the internal functional teams.
- Identify repetitive issues and communicate those to the proper owners to facilitate root cause analysis and cure.
- Support the training and process improvement effort.
- Keep up to date with accounts receivable best practices and technology improvements
- Achieve past due percentage and cash target related goals.

**Qualifications**:

- High level ability to influence and negotiate.
- Excellent problem solving, and customer service skills
- Excellent customer communication skills with high proficiency in speaking and writing (English+ additional languages to be specified)
- Adaptable to new ideas and ways of accomplishing tasks
- Ability to work in a team environment

**Education and/or Experience**:

- Bachelor degree in Finance
- 5+ (3+) years experience in SSC or similar corporate role with primary focus on data analytics.
- Functional knowledge of the accounts receivable and dispute management processes.
- Proficient in using Microsoft Office suite.
- Experience in Collections process improvements.

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

107509


  • Collections Analyst

    hace 4 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

  • Ar/collections Analyst

    hace 3 semanas


    Heredia, Costa Rica BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Ar Collections Analyst

    hace 3 semanas


    Heredia, Costa Rica BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Heredia, Costa Rica Equifax A tiempo completo

    As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...

  • Sr Collections Analyst

    hace 6 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Senior Collections Analyst position reports directly to the BPO Supervisor. The Senior Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Senior Collections Specialist must be able to...


  • Heredia, Costa Rica Equifax A tiempo completo

    As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...

  • Ar Collections

    hace 3 días


    Heredia, Costa Rica BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of post-qualification experience in Shared Services Accounts Receivable or Collections.. Business to business collections experience. - Strong analytical skills. - Strong Customer focus. - A work ethic based on a strong desire to exceed expectations. - Proficient in Excel. - Strong interpersonal skills — including written and oral communication...

  • Accounts Receivable

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level Amazon's Finance Operations department seeks a Financial Analyst to support Accounts Receivable for Brazil. **This person will be responsible for the following**: - Fluent in Portuguese, English and Spanish - Full cycle of accounts receivable past due balances,...

  • Ar/collections Analyst

    hace 3 semanas


    Heredia, Costa Rica BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Ar Analyst

    hace 2 semanas


    Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** The Cash Application Analyst will perform daily cash postings to ensure prompt and accurate recording of payments to customer’s accounts....

  • Ar Analyst Junior

    hace 3 semanas


    Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** The Cash Application Analyst will perform daily cash postings to ensure prompt and accurate recording of payments to customer’s accounts....


  • Heredia, Costa Rica Recluta TH Latam A tiempo completo

    The Accounts Receivable Analyst will be responsible of the full cycle of Accounts Receivable accounts including day-to - day operational activities and functions. **Key Responsibilities** - Collections: maintain relevant systems, collection calls, and invoice logs with status updates, identify delinquent accounts, following up with customers on past due...


  • Heredia, Costa Rica Equifax A tiempo completo

    The Collections Analyst will be in charge of the analysis of delinquent customer issues, developing solutions and implementing action plans to resolve delinquencies in an effective manner. Provide customer service regarding collections issues, prepare reports, process refunds, review account adjustments, and resolve client discrepancies and short...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **SENIOR COLLECTIONS ANALYST**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst** > **YOUR ROLE & RESPONSIBILITIES**: - Execute collection activities efficiently and effectively in compliance with company policies and procedures. - Ensure collection of missed or outstanding payments from clients are minimized. -...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **SENIOR COLLECTIONS ANALYST**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst** > **YOUR ROLE & RESPONSIBILITIES**: Role purpose: Execute collection activities efficiently and effectively in compliance with company policies and procedures. Ensure collection of missed or outstanding payments from clients are...

  • Ar Specialist

    hace 2 semanas


    Heredia, Costa Rica BCD A tiempo completo

    **Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **AR Specialist** - Full time, Heredia, Costa Rica_ The AR Specialist ensures that daily cash receipts are recorded accurately and correctly referenced; and that documentation is kept and filed correctly. This role is responsible for processing Merchant Charges...


  • Heredia, Costa Rica Equifax A tiempo completo

    As a Collections analyst, you will manage collection efforts for an assigned portfolio of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes and produce account status reports for management review. **What you’ll do** - Manage collection efforts for assigned portfolio of...


  • Heredia, Costa Rica Freudenberg A tiempo completo

    Working at Freudenberg: We will wow your world! Responsibilities: Collections: maintain relevant systems, collection calls, and invoice logs with status updates, identify delinquent accounts, following up with customers on past due invoices, and reporting to stake holders on collections status. Work disputes, investigate and initiate queries with...