Field Service Euc Desk, Side Support
hace 2 semanas
Importante empresa se encuenta en la búsqueda de un profesional con la siguiente descripción:
Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADM
Programe la migración del cliente en los sitios del alcance y proporcione nuevas PC/LT a los usuarios
Apoyar a los usuarios para conectar nuevos clientes ADM a ADM LAN/WAN/Wi-Fi, validar el software requerido y cualquier otro soporte durante la transición del usuario
(No para todos los usuarios) Realice la migración de correo electrónico (*.pst) y la migración de datos de los usuarios del dispositivo heredado al nuevo dispositivo moviendo archivos personales de forma individual y archivos compartidos de forma grupal mediante OneDrive o dispositivo USB según la solución de seguridad aprobada
Soporte en la solución de problemas del cliente final durante la migración
Ayudar y capacitar a los usuarios para pasar de un dispositivo heredado a trabajar desde una PC ADM
Utilizar la herramienta de gestión de migración (a ser desarrollada y proporcionada) para sus actividades de migración diarias y actualizaciones de estado. Wild utiliza esta herramienta en estos días y se está creando una plantilla para NEOVIA.
Recibir y Desempacar PCs (de escritorio y portátiles)
Volver a crear imágenes de computadoras portátiles y de escritorio del entorno Neovia existente, según corresponda
Configure y capacite a los usuarios finales mediante ADM VPN y autenticación multifactor.
**Requisitos.**
Modalidad de Trabajo**: Presencial**
Nível de Inglés**:Ingles avanzado**
Localidad**:Av. 20, Cartago, Provincia de Cartago/ Costa Rica**
Remuneración acorde con la experiência
Tipo de puesto: Tiempo completo
Idioma:
- Inglés (Deseable)
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