Meet Analyst Compliance

hace 2 semanas

San José, Costa Rica Pfizer A tiempo completo

Why Patients Need You

Your contribution will allow Latin American markets to keep working on medical, scientific, and philanthropic initiatives in compliance with My Anti-Corruption Policy and Procedures (MAPP) as well as CP 304 Global Meetings and Congress Policy and Procedure to bring breakthroughs that change patient's lives.

What You Will Achieve

Your work will help Pfizer complying with applicable anti-bribery and anti-corruption internal policy, address bribery and corruption risks in our interactions with healthcare professionals, medical associations, and other business parties, and ensure logistic benefits such as accommodation, registration fees, flights, ground transportation and meals are within the company standards contributing to our culture of ethics and integrity.

How You Will Achieve It
- Reviewing MAPP Navigator transactions ensuring compliance with MAPP policy as well and Country Annexes, Country Profiles and other policies related in a 5 days’ time frame.
- Ensure all information is properly documented in MAPP Navigator, Ariba, Aravo, Reltio and any other system needed according to the stablished process.
- Keeping an assertive, professional, and respectful communication with colleagues from different hierarchies (GBS colleagues, MAPP colleagues, Initiators, Product Leads, Category Leads, Medical Directors, Compliance Leads, Legal Department, Finance and Country Managers).
- Proactively following up on invitation letters, contracts, and funding confirmation letters with colleague markets to ensure completion 10 days before event date.
- Creating payments, monitor progress, handle unexpected situations, and register payments on MAPP Navigator (payments are created for healthcare professionals, medical associations and other third parties) in a 20 days’ time frame on Ariba BOD.
- Reconciling transactions ensuring all documentation required is properly registered on MAPP Navigator in a 10- or 30-days SLA (depending on logistics support involved).
- Supporting market colleagues on process, policy and system inquires as well as user access and requests.
- Supporting market colleagues on system issues troubleshooting transactions, creating tickets, and following up with our technical team.
- Creating creative and interactive training material for new users as well as to refresh processes and key concepts among experienced users.
- Completing upcoming events, payments, and reconciliation status reports.
- Participating on team activities to keep the JOY and celebrate our EXCELLENCE and COURAGE.
- Execute the Meetings/Events local stakeholder requests following the, MMRF specifications, the SOP and utilizing MEET systems, programs, and tools, and in alignment with stakeholder needs
- Support and guidance to the MPA (Meeting Planning Agency) in the usage of Event Central systems, tools, and programs
- Overall management of the MPA including training, policy compliance, SOP compliance, among others.
- Coordinate and ensure the MPA Policy Certification and training
- Support the MEET Group in the standardized payment processes
- Management of the MPAs /Service Excellence Agreements (SEAs), develop the insights and necessary action plans
- Responsible for the entire Meetings/Events execution process as per the M&E SOP such as:

- SLAs control and alignment on process execution
- Gathering and analysis of all information associated with meeting operations
- Guarantee purchase requisition and payment processes, following Pfizer´s policies and standards
- Oversight of meetings reconciliation process
- Perform post-event report

**Qualifications**:
Must-Have
- Team player
- Detail oriented
- Compliance oriented
- Able to learn and adapt fast
- Excellent customer service skills
- Excellent reading comprehension
- Bachelor's Degree (or equivalent experience)
- Strong communication and interpersonal skills
- Fluent in Spanish and English.
- Good handling of Outlook, Excel, and Power Point
- Ability to work on own initiative with limited oversight
- Ability to work under pressure handling several activities at once
- Able to work on an ambiguity and fast paced change environment
- Good organizational skills to coordinate and manage multiple priorities
- High level of self-motivation, energy, and flexibility with a “can do” attitude
- Able to find creative and innovative solutions for customers within compliance

Nice-to-Have
- Fluent in portuguese.
- Understanding of FCPA/MAPP/CP304 terms
- Understanding of compliance controls
- Knowledge on MAPP Navigator (to process the end-to-end of a transactions)
- Knowledge on Ariba (to create payments)
- Knowledge on MDGS (to read vendor master data)
- Knowledge on SAP (to investigate failed payments)
- Knowledge on Event Central/Cvent (to process event’s logistics)

This is an entry level position for the Meeting, External Engagement & Travel (MEET) organization. Management Level: J040; Grade: 04C.

Posting includes 2 positions to support Latin Ameri

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