Intermediate Project Manager

hace 2 semanas

San José, Costa Rica Critical Mass A tiempo completo

We are looking for an inspired, detailed oriented and experienced Project Manager to join our team. The PM works closely with Directors and Subject Matter Experts, designers, developers and QA to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She fosters and grows project management talent and helps to develop processes, documentation, standardization and tools. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

**You will**:

- Manage day to day activities in the Delivery Department to ensure projects meet organizational goals and requirements.
- Support on establishing effective governance approaches - such as ticket descriptions, metrics, dashboards and reporting.
- Manage projects and resources in charge.
- Support leadership for PMs to manage all phases of program to success, including initiation, planning, definition, design, development, testing and deployment cycles.
- Coordinate with Development and QA teams and communicates with all impacted Stakeholders.
- Collaborate with IT technical teams to ensure successful delivery of projects.
- Ensure all projects stay in scope and on schedule.
- Partner with our AP team to drive cohesion around the customer experience and partner retention.
- Responsible for ensuring its teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path and risk assessment.
- Work with team leads and Program Manager to develop process and documentation standards for team to follow with the end goal of top-efficiency and quality.
- Ensure effective communication and promotes a sense of participation and involvement.

**You have**:

- Advanced English knowledge (B2+ reading, writing, some conversational)
- 2-3 years of experience managing a variety of digital project types; site builds ecommerce, marketing campaigns, microsites, maintenance.
- A mastery of Project Management Methodologies, PMI Process Groups, AGILE Development and Risk Management.
- Resource management within the Solution Delivery team including balancing priorities timelines, mix and casting while understanding and supporting the objectives and motivations of every discipline.
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to work on large scale digital projects.
- Proven acumen negotiation skills and proven ability to interact with all types o employees.
- Presents him/herself in a polished, professional way. Very high degree of personal professionalism.
- Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
- Mastery of collaboration and issue tracking tools such as Box, Jira, Confluence.
- Capable of working in a fast-paced environment and can adapt to various situations simultaneously prioritizing multiple work assignments from several stakeholders

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