Digital Cloud Solution Architect

hace 4 días

San José, Costa Rica Microsoft Corporation A tiempo completo

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

The Cloud Solution Architect team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies. As a Digital Cloud Solutions Architect, your responsibility will be to engage with customers, partners, and your account team to understand the business’s needs, and then prove and design customer business solutions that leverage the Microsoft Cloud for Business with a focus on Microsoft Azure. You will own technical and solution envisioning with customers via Microsoft Teams engagements including demos, custom demos, solution designs, implementation plans and proof of concepts.

**Responsibilities**:
Scale Customer Engagements
- Proactively engages with, reaches out to, and coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers. Anticipates industry trends and utilizes information on customer business, industry, needs, and key priorities to position organization to deliver architectures that account for changing industry landscapes across multiple accounts. Keeps up to date with customer information, industry and market trends, and compliance regulations.
- Uses knowledge of customer context, and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
- Enables and empowers team to lead and win customer technical decisions by streamlining processes and managing the flow of wins, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]).
- Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites), with limited managerial support, to assess and remediate technical and non-technical blockers by engaging other teams (e.g., engineering, Account Team Unit [ATU], Specialist Team Unit [STU]) and conveying impact. Consolidates cases of common blockers in the area and drives appropriate escalation activities.

Scale Through Partners
- Maximizes subsidiary level capacity and capabilities of scaling through partners by coaching team to grow partner network, identifying gaps, and promoting the partner within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.
- Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions.
- Applies, customizes, and guides colleagues to use existing demonstration assets. Demonstrates and oversees demonstrations (e.g., Architectural Design Sessions [ADSs], Proof of Concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.
- Coaches team to monitor, analyze, or implement action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage in a productive way.

Architecture Design and Deployment
- Ensures architects are equipped with the capabilities and means to deliver architectural demonstrations, and provides coaching to allow architects to scale solutions.
- Drives validation of pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) across multiple accounts to prove the proposed architecture designs by ensuring that the conditions for success are in place. Ensures that pilots executed by team are rooted in business impact.
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