![Qualfon](https://media.trabajo.org/img/noimg.jpg)
Part Time Position
hace 4 semanas
In this role, you can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.
**OUR MISSION**:
Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.
- Further your education and earn a college degree through Qualfon University program
- FREE access to personal and professional support through the Qualfon care coaches program
- Medical, dental. vision benefits and life & accident insurance
- Competitive wages
- Opportunities to earn additional income through incentives
- Paid time off
- Paid training
- Employee discounts
- We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values
**KEY RESPONSIBILITIES**:
- Takes control of problems logically and with a clear understanding to ensure the appropriate customer outcome.
- Adheres to the internal compliance policy and guidelines established by Qualfon and the client.
- Follows up with customer needs and team lead requests.
- Cooperates with special projects.
**QUALIFICATIONS**:
- Advanced English Speaker. Fluent in verbal and written English - 85% / B2
- Excellent customer service skills
- Strong analytical and problem-solving skills
- Ability to explain users and customers.
- Communication and interpersonal skills
- Proficiency in MS Office
- High School Diploma (preferred)
- Call center experience (preferred)
**EMPLOYEE BENEFITS**:
- Costa Rica mandatory benefits.
- Scholarship program at Qualfon University (Rochat School of Business).
- Care Coach program.
- Free access to online learning platforms (LinkedIn and Coursera).
- Medical benefits through MediSmart for full-time employees.
- Competitive wages plus bonus.
- Opportunities to earn additional income through incentives.
- Values-driven organization.
- USD salary
- Referral bonus
**Job Types**: Full-time, Permanent
Pay: ₡361,000.00 - ₡362,000.00 per month
Application Question(s):
- 1. Do you possess an advanced level of English (B2+) ? Please note that individuals without fluency will not succeed in the recruitment process.
- The position requires on-site work at Centro de Negocios Eurocenter, Barreal de Heredia. Are you able to commute to this location for work?
Expected Start Date: 21/08/2023
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