Customer Service Executive

In this role, you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, and knowledge management to meet the client goals. You will be working for Infosys on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of...

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of customer...

100% site ubicado en Santa Ana Indefinido **Requisitos básicos**: Título de 9no Año Mínimo (No negociable) Ingles Intermedio - Avanzado (se realizan pruebas escrita y oral) - (No negociable) CV en Ingles actualizado **Horario** De martes a sábado 10:00 am a 7:00 pm Tipo de puesto: Tiempo completo Salario: ₡400,000.00 - ₡500,000.00 al...

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of customer...

Nos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial. **Requisitos**: - Bachillerato en Educación Media concluido. - Experiência previa de al menos 1 año en Call Center. - Inglés avanzado. Tipo de puesto: Tiempo completo Salario: ₡500,000.00 -...

**Customer Support Associate.** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre **You will be responsible for**: Request Handling - Pre & post-transaction queries. - Resolve multi-channel Customer transaction queries providing answers immediately where possible and...

**Responsibilities**: - Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. - To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. - Demonstrate high levels of motivation and target...

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**JOB REQUIREMENTS**: - 1 years’ experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by example and deliver service excellence to customers - Maintain...

Customer Service Analyst 1-Support-220009O4 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Global Customer HUB - HSGBU Support Engineer** The HSGBU Support engineer provides dedicated support to Oracle Health Sciences Business Unit and specifically Oracle's Pharmaceutical customers...

High School Diploma or GED Equivalent - Strong command in English Language, C1 minimum - At least 1 year of experience in customer service roles - On site (Santa Ana Lindora) Tipo de puesto: Tiempo completo Salario: A partir de ₡1.00 al mes

High School Diploma or GED Equivalent - Strong command in English Language, C1 minimum - At least 1 year of experience in customer service roles - On site (Santa Ana Lindora) Tipo de puesto: Tiempo completo Salario: A partir de ₡1.00 al mes

Customer Service Admin Support A4-2300013J **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

Customer Service Admin Support A4-220009Y1 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

Customer Service Admin Support A4-230000F2 **Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese **Preferred Qualifications** Preferred Qualifications - External Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making...

Customer Service Admin Support A4-230000F2 **Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese **Preferred Qualifications** Preferred Qualifications - External Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making...

The role of the **Associate - Client Services (French and English)** is to facilitate a positive journey for Clients through the efficient and timely handling of pre This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales team. **Request Handling - Pre &...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Customer Service Admin Support A4-220002PC **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...