Innovation Program Sr. Analyst

hace 5 días


Heredia, Costa Rica Citi A tiempo completo

The Innovation Program Sr. Analyst is a key member of the FRSS Strategy & Execution Team. The Innovation Program (ICGI) aims to design, implement, and continuously improve a compelling innovation strategy within the Integrated Controllers organization (Controllers + FRSS), guided by our 3-step approach for innovation: Educate, Ideate, Innovate. The final objective of the program is to enhance innovative thinking around the organization, thus promoting a culture of continuous improvement.

Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking to make decisions. Requires attention to detail when making judgments and recommendations. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Good written and oral communication skills. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Promote the adoption of an innovation culture across FRSS and Controllers by closely working with the teams to increase engagement in program related campaigns and events.
Continuously assess the Bright Idea tool for improvements and raise requirements with the technology team.
- Be the point of contact for all program-related stakeholders and employees in the APAC and EMEA regions, for program-related inquiries and campaigns.
- Create program-related communications and marketing material, in coordination with the Integrated Controllers communications team.
- Create and maintain the team's storage and communication channels (i.e. DLs, mailboxes, Collaborate Site, etc).
- Support the meritocracy process related to the innovation program, including the identification of winners, distribution of rewards, reports, and budget control.
- Organize trainings and events on innovation and digital acumen to the Integrated Controllers organization according to the defined strategy.
- Continuously assess the ICGI program and propose improvements and best practices as needed.
- Build and develop business relationships vital to the success of the program.
- Participates in formulating and setting strategic direction for the program, for example, gamification campaigns, communication, education events, and support Bright Idea Tool.
- Identifies and resolves problems using autonomous judgment.
- Performs other duties and functions as assigned**Qualifications**:

- 6-8+ years professional experience in bank services.
- Bachelor’s/University degree in Business Administration, Industrial Engineering, or related fields.
- Excellent written and communication skills.
- Collaborative with project team members, peers, and business partners; open-minded to different opinions and diverse perspectives.
- Comfortable with complexity and ambiguity.
- Motivated and self-driven, ability to multi-task productively, and result orientation.
- **Critical Competencies**:

- Oral and Written Communication in English
- Strong analytical and problem solving, skills.
- **Job Family Group**:
Finance
- **Job Family**:
Fin Solutions Dsgn & Implement
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


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