Linux Technical Support Engineer

hace 4 semanas


Heredia, Costa Rica SYKES Costa Rica A tiempo completo

**Objective**:
To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, in a constantly evolving environment by offering world-class customer support.

**Hard skills**:

- English level (85 %> orally and overall) (Must).
- Linux CLI Proficiency (Must).
- Schedule flexibility (Must).

**Soft skills**:

- Linux Performance and Diagnostic Tools.
- Windows Proficiency.
- Navigation through the bash/dash shells, including the location of common files such as system logs, mail logs, startup scripts, and user limits.
- Gaining remote access to other hosts.

**Responsibilities**:

- Identify problems and search solutions to offer answers to solve questions from costumers using the given channel of communication.
- To take and follow up frequent cases until they are resolved.
- Document correctly the data base using the given tools to keep track of costumer’s request through data entry.
- Be aware of current procedures to offer accurate information.
- To provide a technical information.

**Benefits**:

- Medical Services.
- Technical Academy.
- Monday to Friday Schedule.



  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware Premier Support for Telco is provided by dedicated, global solution support teams, committed to making our customers successful through proactive and reactive support with specific telco-industry focused SLAs. As a VMware Premier Support for Telco Senior Technical Support Engineer you...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment. VMware brings together an extraordinary group of people. This includes an elite...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment. VMware brings together an extraordinary group of people. This includes an elite...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you! You will be working on the latest and best in class technology suite, becoming an expert in the industry. Our Global Support organization supports over...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you! You will be working on the latest and best in class technology suite, becoming an expert in the industry. Our Global Support organization supports over...


  • Heredia, Costa Rica VMware A tiempo completo

    The Elevator Pitch: Why will you enjoy this new opportunity? Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment. VMware brings together an extraordinary group of people. This includes an elite development...


  • Heredia, Costa Rica VMware A tiempo completo

    **Why will you enjoy this new opportunity?** Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion. As a Technical Support Engineer, you are the trusted ally of our customers and the expert they turn to for...


  • Heredia, Costa Rica VMware A tiempo completo

    **Why will you enjoy this new opportunity?** Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion. As a Technical Support Engineer, you are the trusted ally of our customers and the expert they turn to for...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion. As a Technical Support Engineer, you are the trusted ally of our customers and the expert they turn to...


  • Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new **opportunity?** Are you passionate about learning and working with new VMware cloud technology and expanding your current technical expertise all while solving complex problems for key customers? Are you a natural collaborator that craves working with enthusiastic, creative, customer focused teams that...


  • Heredia, Costa Rica Smarsh A tiempo completo

    Smarsh seeks a **Sr. Technical Support Engineer** to provide high touch support to our biggest and best customers. **What will you do?**: - Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree...

  • Technical Support

    hace 4 semanas


    Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Technical degree in diversified education in business informatics, software development (INA or mandatory vocational schools). (Must) - Experience or knowledge in manufacturing area, laboratories or others desirable. - Basic computer skills - Knowledge in Linux - 100% Onsite - Heredia - English B1+ Tipo de puesto: Tiempo completo Sueldo: ₡1,00 - ₡2,00...

  • Technical Support

    hace 15 horas


    Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Technical degree in diversified education in business informatics, software development (INA or mandatory vocational schools). (Must) - Experience or knowledge in manufacturing area, laboratories or others desirable. - Basic computer skills - Knowledge in Linux - 100% Onsite - Heredia - English B1+ Tipo de puesto: Tiempo completo Sueldo: ₡1,00 - ₡2,00...


  • Heredia, Costa Rica SGF Global A tiempo completo

    **What we're looking for**: We're looking for an outstanding Technical Support Engineer! You love solving problems and enjoy learning new technologies. You have 2 years supporting end users, as well as, providing Microsoft Windows server support. You have developed a strong practical understanding of the Active Directory and common networking protocols. If...

  • Technical Support

    hace 4 semanas


    Heredia, Costa Rica VMware A tiempo completo

    **Technical Support Engineer** **The Elevator Pitch: Why will you enjoy this new opportunity?** Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion. As a Technical Support Engineer, you are the trusted ally of our...


  • Heredia, Costa Rica SGF Global A tiempo completo

    DESCRIPTION The Company builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®....

  • Mq-z - Support

    hace 4 semanas


    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...