Associate, Payment Processing Operations

hace 2 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

**Associate, Payment Processing Operations - Santa Ana, Costa Rica**

Would you like to play a key role in ensuring that our business clients’ payments are processed in a timely and accurate manner? Are you detail-orientated, with a strong analytical mindset? Join Western Union as an Associate, Payment Processing Operations.

**Western Union powers your pursuit.**

We are looking for someone who would be part of VMS & SBA Payments team as Payment Processing Operations responsible for process and validate outbound transactions in Western Union.

**Role Responsibilities**
- Primary responsibility is Online support to agent phone inquiries related to Collections.
- Incident and cases management for Agent escalations.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Escalate issues on time and to the right level of leadership within the organization.
- Ensure all input is correct. Escalate issues within the team and internal or external business partners when necessary.

**Role Requirements**
- Bachelor’s degree preferred.
- High school degree required, post-secondary education in Finance, Accounting, Economics or Administration preferred, or equivalent.
- Experience within Financial Services industry considered an asset.
- Fluency in English is required.
- Strong mathematical, analytical and problem-solving skills.
- Ability to pay strict attention to detail while performing repetitive tasks.
- Ability to learn quickly and operate in a high-paced, high volume, dynamic environment.
- Good knowledge of MS Office.
- May require shift work.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy



  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Payment Processing - Santa Ana Costa Rica** Think you can keep operations ticking while motivating your team? How about offering up your skills in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Senior Associate, Settlement Operations. **Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a critical role in settlement services sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as a Senior Associate, Settlement...

  • Associate, Payments

    hace 7 días


    Santa Ana, Costa Rica Western Union A tiempo completo

    Associate Payments - Santa Ana, Costa Rica Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and...

  • Associate Collector

    hace 3 días


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica** Are you ready to play your part in a global business that is committed to moving money for better? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as an Associate Collector. **Western Union powers your pursuit.** We are looking for someone who would...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Operations Analyst, Payments - Santa Ana, Costa Rica Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as an Operations Analyst, Payments. Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Operations Analyst, Payments - Santa Ana, Costa Rica** Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as an Operations Analyst, Payments. **Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations **- Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement...


  • Santa Ana, Costa Rica Convera A tiempo completo

    JOB PROFILE FORM Job Information **Job Title**: Associate, Quality Assurance Compensation Grade: 3 **Department: Platform Operations Quality Assurance Job Code**: **Job Family Group**: Job Family: Operations Quality Assurance **Work Location: Costa Rica Management Level**: **Reports To**: Senior Manager, Quality Assurance Sales Classification: Not...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Global Supervisor Digital Operations**: - Santa Ana, Costa Rica** Do you have what it takes to help us realize our vision of becoming the world’s most accessible financial services company? Are you ready to offer up your skills to a worldwide company committed to making financial services accessible to people everywhere? It’s time to join Western...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...


  • Santa Ana, Costa Rica Convera A tiempo completo

    Compliance Operations Coordinator - Ops - KYC As a Compliance Operations Coordinator at Convera based in our Costa Rica office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Agent Database Administrator 1 - Santa Ana, Costa Rica Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator 1. Western Union powers your pursuit. We are looking...

  • Analyst, Payments

    hace 6 días


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Analyst, Payments - **Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery is meeting customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements...


  • Santa Ana, Costa Rica Oracle A tiempo completo

    Customer Service Admin Support A4-2300013J **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Agent Database Administrator 1 - Santa Ana, Costa Rica** Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator 1. **Western Union powers your pursuit.** We are looking...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Agent Database Administrator 1 - Santa Ana, Costa Rica** Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator 1. **Western Union powers your pursuit.** We are looking...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Supervisor Collections and Credit Finance - Santa Ana, Costa Rica Are you talented at identifying and implementing the best and most efficient ways to carry over complex tasks? Do you aspire to motivate and develop a successful team of credit specialists? Join Western Union as a Credit and Collections Supervisor. Western Union powers your pursuit. ...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Business Specialist Incident Management - Santa Ana, Costa Rica** Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as a Business Specialist Incident...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Agent Database Administrator 1 - Santa Ana, Costa Rica** Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator 1. **Western Union powers your pursuit.** We are looking...