Analyst, Digital Self-service

hace 6 meses

Heredia, Costa Rica Databricks A tiempo completo

FEQ225R83

Job Description - Analyst, Self Service

Databricks is looking for a Product Data Analyst to join the Digital Self Service team in Field Engineering. You will report to the Senior Director of Digital Self-Service. We're building our Self-service team to grow the adoption of data engineering, data science, machine learning, and deep learning technologies.

You have product growth experience and enjoy discovering patterns in customer data to understand gaps in the conversion funnel from sign-up to trial to commit. This opportunity will be exciting if you have led product analytics and customer research. You'd create analyses and data-informed designs. You'd develop the business model strategy and automate customer segmentation and attribution modeling.

You'd be our champion in making Databricks simple You would build impact reporting and help develop data-driven design solutions.

**The impact you will have**:

- Maintain the source of truth for self-service metrics to support monthly/quarterly reviews and ad hoc reporting.
- Extract data from multiple sources to create standardized tables in the data lake.
- Build dashboards to better understand our performance and gain insights.
- Develop an understanding of Databricks' business and internal data model.
- Establish best practices around data model governance, data sharing, and scalable reporting in partnership with Finance, Sales Operations, Product and Data Science.

**What we look for**:

- Bachelor's Degree in Computer Science, Engineering, Operations Research, Economics, or comparable quantitative field.
- 4+ years of operations, finance, consulting, or engineering experience; familiarity with the software industry (and SaaS).
- Expert in SQL; Experienced in Python or R.
- Data Science: - Python including all standard ML, DL libraries - BigData: Spark, AWS S3 and EC2, SQL
- Experience using version control like Git to work on team projects.
- Proficient in excel (can write advanced macros) or Google Sheets.
- Transform datasets to create meaningful visualizations/reports/dashboards using Databricks, Tableau, or comparable software packages.
- Comfort managing large datasets using relational databases and automating workflows (e.g., cleaning and manipulating data from multiple sources).
- Identify and address business issues and prescribe technical recommendations to partners.
- Familiarity with systems such as Salesforce, integration of 3rd party tools, connecting user and account level to product usage.
- Financial Reporting: - DCF, Sensitivity Analysis, Forecasting
- Tools: Excel, Tableau, SFDC
- Modeling: PCA, SVD, NMF- NLP Deep Learning: CNNs, RNNs, LSTM w/ word embeddings

**Benefits**
- Comprehensive health coverage, including medical, dental, and vision
- Equity awards
- Flexible time off
- Paid parental leave
- Family Planning
- Gym reimbursement
- Annual personal development fund
- Work headphones reimbursement
- Employee Assistance Program (EAP)
- Business travel accident insurance

**About Databricks**

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

**Our Commitment to Diversity and Inclusion**

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

**Compliance

  • Product Data Analyst, Digital Self-service

    hace 5 meses

    Heredia, Costa Rica Databricks A tiempo completo

    FEQ225R83 Databricks is looking for a Product Data Analyst to join the Digital Self Service team in Field Engineering. You will report to the Senior Director of Digital Self-Service. We're building our Self-service team to grow the adoption of data engineering, data science, machine learning, and deep learning technologies. You have product growth...

  • Digital Experience Specialist

    hace 5 meses

    Heredia, Costa Rica Databricks A tiempo completo

    FEQ225R83 As a Digital Experience Specialist, you will be integral in setting Databricks customers up for success through digital experiences and programs. Reporting to the Self-Service organization in Field Engineering, you will combine the organizational rigor of a program manager with the mindset of a lifecycle marketer. You'll work on some high-profile...

  • Digital Experience Specialist

    hace 5 meses

    Heredia, Costa Rica Databricks A tiempo completo

    FEQ225R83 As a Digital Experience Specialist, you will be integral in setting Databricks customers up for success through digital experiences and programs. Reporting to the Self-Service organization in Field Engineering, you will combine the organizational rigor of a program manager with the mindset of a lifecycle marketer. You'll work on some high-profile...

  • Customer Service Representative

    hace 6 meses

    Heredia, Costa Rica Digital Risk, LLC. A tiempo completo

    Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

  • Customer Service Analyst

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • Customer Service Analyst

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Buyer, Reporting and Analyst Agent

    hace 5 meses

    Heredia, Costa Rica Digital Risk, LLC. A tiempo completo

    Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

  • Service Desk Analyst

    hace 5 meses

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...

  • Customer Service Analyst

    hace 5 meses

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Analyst Mandarin will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by...

  • Pipeline for a Customer Service Analyst

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...

  • Pipeline for a Customer Service Analyst

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Reporting Analyst

    hace 5 meses

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is looking for a Reporting Analyst to join our dynamic Analytics team. If you enjoy tough challenges, being part of a fun team, are tenacious, love Excel and Power BI, and have passion for numbers and telling stories through data, this is your opportunity. **Your Area of Focus**: - Provide data solutions, tools, and capabilities...

  • Operations Analyst

    hace 5 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Operations Analyst

    hace 5 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • HR Services Analyst

    hace 5 meses

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Services Analyst will provide professional customer service support, both individually and as part of a service team, with a focus on assisting employees with their HR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Services Analyst will work as a support for the HR Services Center team as an...

  • Programmatic Analyst

    hace 3 meses

    Heredia, Costa Rica Publicis Global Delivery A tiempo completo

    Job Description Implement assigned digital campaigns Optimization in the management of the Campaign Proces Budgetary control of Campaigns Perform a quality assurance of each campaign Monitoring campaign performance (Report) Compliance with customer indicators and expectations Qualifications Key Qualifications: Bachelor’s degree 1 - 2...

  • Associate Market Analyst

    hace 6 meses

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    Associate Market Analyst Evaluated Pricing Operations The Associate Market Analyst in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service. Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers,...

  • Accounts Payable Analyst

    hace 5 meses

    Heredia, Costa Rica Recluta TH Latam A tiempo completo

    The Accounts Payable Analyst will be responsible of the full cycle of Accounts Payable accounts including day-to-day operational activities and functions. **Responsibilities** - Process incoming invoices. - Perform AP accounts reconciliation. - Perform processing of company purchasing card activity - Process AP payments. - AP exception handing (vendor...

  • Market Analyst

    hace 5 meses

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The [Bond] Market Analyst (the analyst) in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service. Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers, custodian banks, investment banks, and third-party...

  • Data Processor Analyst

    hace 5 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE...