Professional Services Engineer

hace 7 meses

San José, Costa Rica Wind River A tiempo completo

**ABOUT WIND RIVER**

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.

The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions — such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers — and in recent 5G milestones — including the world’s first successful 5G data session with Verizon and in building one of the largest Open RAN networks in the world with Vodafone.

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where they lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world.

**About the Opportunity**

We seek a Professional Services Engineer to join Wind River's Professional Services Studio Linux and VxWorks teams. Wind River is a world leader in RTOS and Linux platforms. VxWorks and Wind River Linux (based on the Yocto distribution) provide solutions for industries such as Telecom, Industrial, Medical, A&D, and more. With over 30 years of experience developing embedded operating systems, Wind River has a globally experienced team of VxWorks and Linux kernel, design, and compiler experts. Our company has established long-term partnerships with leading silicon companies, ensuring cutting-edge hardware platforms supported by Wind River embedded operating systems.

**Role and Responsibilities**

As a Professional Services Engineer at Wind River, you will be an integral part of the Wind River Studio Linux and VxWorks Professional Services teams. Your responsibilities will include:

- Supporting customers by resolving technical issues and providing solutions.
- Collaborating with the global field engineering team, premium support team, and R&D engineers.
- Contributing to open-source communities.
- Fixing defects reported by internal and external users.
- Monitoring and resolving security issues.
- Designing and implementing software components for VxWorks and Linux Operating Systems.
- Integrating open-source or independent software vendors' components.
- Designing and implementing use cases for various embedded components.

**Real-Time Knowledge**

**Debugging and Application Development**

**Required Qualifications**
- BS or MS in Computer Science or related majors.
- At least 5+ years of experience working with VxWorks or Linux platforms, including kernel fundamentals, user space, and build systems. Knowledge and experience in real-time operating systems would be a nice-to-have capability.
- Experience in development and familiarity with C, Python, and Shell programming languages.
- Experience with Git and Jira would be beneficial.
- Strong knowledge of Operating System concepts and Linux kernel internals.
- Knowledge and experience in fixing and patching Linux distributions (Yocto, CentOS, etc.).
- Deep understanding of processor architectures such as ARM, PPC, MIPS, and X86, or at least familiarity with one of them.
- Proficient in English communication skills, including reading, writing, and speaking.

**About You**
- To succeed in this role, you should possess the following qualities and skills:

- Exceptional team player with a proven ability to work well in collaborative environments.
- Excellent written and oral communication skills.
- Strong troubleshooting ability.
- Self-motivated individual with a high sense of responsibility.
- Experience in Linux development and build processes.
- Knowledge and experience in developing solutions based on the Yocto project would be a plus.

**#LI-SV1

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