Business Risk Analyst Senior

hace 3 semanas

Heredia, Costa Rica Citi A tiempo completo

**Responsibilities**:

- Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
- Creating and managing end to end calendar with critical steps, dependencies and dates
- Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project
- Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)
- Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders by:

- Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process
- Facilitate and lead cross-functional meetings
- Assist in awareness campaigns and communications of Global Change Management objectives, process
- Develop analytics and reporting to track effectiveness of process and identify potential process improvements
- Contribute to developing enhancements of Work Flow Management tool
- Provide thought leadership in continually reviewing process and identifying improvements
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 5-8 years Project Management experience in financial services, control compliance or legal disciplines
- Experience with work-flow systems
- Excellent project management and organizational skills.
- Outstanding relationship building and relationship management skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented

**Education**:

- Bachelor’s/University degree or equivalent experience

**Qualifications**:

- 4-6 years of relevant experience
- Requires attention to detail, excellent project management skills, good communication and problem-solving skills.
- Excellent organization skills, ability to manage multiple tasks/projects at once and meet deadlines.
- Extensive knowledge on creating impactful meeting materials, delivering of presentations.
- Demonstrated stakeholder management and influencing skills
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
- Understanding of external resourcing processes / third party risk management
- Experience of dealing with third party resourcing vendors

**Education**:

- Bachelor’s/University degree or equivalent experience
- Masters degree preferred
- **Job Family Group**:
Risk Management
- **Job Family**:
Business Risk & Controls
- **Time Type**:

- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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