Customer Care

**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica Job function summary Supports and ensures the success of the chemical processes. This position is responsible for meeting and/or exceeding the weekly output goals, improving processes, and developing employees through training and other opportunities....

**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica Job function summary Supports and ensures the success of the chemical processes. This position is responsible for meeting and/or exceeding the weekly output goals, improving processes, and developing employees through training and other opportunities....

**Key Responsibilities**: - Drive day-to-day performance of their HRS Workforce Administration team by monitoring, tracking and interpreting SLA metrics, and achieve operational excellence as measured internally and against external benchmarks to drive improvement. Monitor and manage staffing needs for the HRS Workforce Administration team in the assigned...

**Key Responsibilities**: - Provide guidance to program development related to assigned function to improve the employee experience, balanced with function-specific needs and drivers. Provide recommendations and insights to the Functional Team Leader to continuously improve HR Knowledge Base and Case Management content. - Evaluate, implement, and provide...

The HR Solutions, Representative - Talent Acquisition acts as the first point of contact for TA inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. The Representative is empowered to support and...

**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica **Job Function Summary**: The Facilities Project Engineer is responsible for execution of critical infrastructure/equipment retrofits to CAR facility, including planning, scheduling, cost management and closeout. Also assist in the hiring and training of...

Provide case management within assigned location as it relates to leave of absence needs **Key Responsibilities**: - Serve as an advisor and administrator of LOA (leave of absence) programs. Provide guidance and recommendations to stakeholders (e.g., HR, plant Leaders, BU leaders) and determine eligibility for various leave types and communicate to...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives. We are experiencing massive...

Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices. **Key Responsibilities**: - Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes) - Perform daily support (moves, adds, changes, etc.) for desktops,...

**Key Responsibilities**: Develop strategies, policy and standards to protect company information and technology assets for enterprise and manufacturing sites. Perform threat identification and mitigation activities using industry leading security controls and tools sets. Advance Edwards’ cyber threat and vulnerability management program to ensure...

Provide technical expertise and guidance to cross-functional teams and oversee technical IT aspects of related activities. **Key Responsibilities**: - Lead the evaluation and recommendation of new product and/or service offerings, and serve as a technical lead on implementation including performing vendor management functions - Serve as the technical lead...

**Responsibilities**: Help develop a risk-based cyber security program which meets regulatory requirements and aligns with industry leading information security practices. Develop policy, standards and processes to protect company information and technology assets based on risk profile including but not limited to vendor risk management. Perform...

In a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...

In a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...

**Key Responsibilities**: - Provides technical guidance and quality compliance for Supplier Quality engagement throughout the New Product Development (NPD) lifecycle on newly qualified parts from NPD and implementing strategies for driving product quality and continuous improvement, ensuring purchased products and components are manufactured and qualified...

Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: **Planner**: - Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with a limited scope. Development includes the...

Performs repairs and maintenance in plant or office facilities. **Key Responsibilities**: - Perform more complex repairs and preventative maintenance, including two or more of the following: carpentry, plumbing, painting, lighting repair, in plant or office facilities with functional knowledge of all specialties, utilizing PM system - Conduct routine,...

Performs repairs and maintenance in plant or office facilities. **Key Responsibilities**: - Perform more complex repairs and preventative maintenance, including two or more of the following: carpentry, plumbing, painting, lighting repair, in plant or office facilities with functional knowledge of all specialties, utilizing PM system - Conduct routine,...

**Location**: Cartago, Costa Rica, CR **Job Family**: Information Technology **Country/Region**: Costa Rica About the Department Global IT is responsible for all IT in Coloplast - across sites and functions. We support our colleagues and to cooperate with them on how to make the best technology decisions. In Global IT, we take care of everything from...

Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: **Planner**: - Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with a limited scope. Development includes the...