Customer Care
hace 2 días
**Acerca de la vacante**:
**Funciones del Puesto**:
- Customer Care
- Customer service for key accounts
- Order entry and order processing (preparation of quotations, order confirmation and delivery notes)
- Deadline monitoring of customer orders
- Conducting telephone conferences with customers
- Monitoring of weekly deliveries / forwarding delivery information to customer
- Master data maintenance
- Commercial processing of complaints
- Maintenance and monitoring of forecast figures
- Support in the organization and execution of customer visits
- Improving the productivity and efficiency of all processes through systematic error analysis and continuous optimization of all processes
- Identification of error hotspots and initiation of corrective actions
- Quality Management Support
- Perform final quality release of products and documents incl. bookings in ERP System
- Document translations and transfers from English into Spanish
- Purchasing Support
- Handling of the order and delivery process from the determination of requirements to the creation of inquiries, orders, delivery date tracking and invoice verification
**Requisitos del Puesto**:
- Graduated Bachelor degree
- Advanced knowledge in MS Office
- Strong verbal and written communication skills in English and Spanish(B)
**Experiência Deseada**:
Experience equivalent (business or industrial administration, industrial engineering, others)
**Habilidades Deseadas**:
- High level of self-motivation, communication skills and assertiveness
- Intercultural and social competence and ability to work in a team
- Solution-oriented analytical thinking and working
- Organized, detail-oriented team player capable of working in a deadline dedicated environment
- Quality awareness
**Otros detalles**:
**Area del Puesto**:
Administración
**Ubicación del Puesto**:
Arenilla, Cartago, Costa Rica
**Nível Académico**:
Bachillerato Universitario
**Nível de Cómputo**:
Office Basico (Word,Excel,Outlook)
**Idiomas**:
**Inglés**: 80%
-
IT Supporter
hace 1 semana
Provincia de Cartago, Costa Rica Coloplast A tiempo completo**Location**: Cartago, Costa Rica, CR **Job Family**: Information Technology **Country/Region**: Costa Rica We are looking for Global IT who is responsible for all IT in Coloplast - across sites and functions. We support our colleagues and to cooperate with them on how to make the best technology decisions. In Global IT, we take care of everything from...
-
IT Support Team Leader
hace 1 semana
Provincia de Cartago, Costa Rica Coloplast A tiempo completo**Location**: Cartago, Costa Rica, CR **Job Family**: Information Technology **Country/Region**: Costa Rica We are looking for IT Support Team Leader who is responsible for IT in Coloplast - across all sites and functions. Global IT Professionals work out 12 countries with Denmark and Poland being the largest IT hubs. In Global IT, we take care of...
-
Chemical Processes Supervisor
hace 3 días
Provincia de Cartago, Costa Rica Coloplast A tiempo completo**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica Job function summary Supports and ensures the success of the chemical processes. This position is responsible for meeting and/or exceeding the weekly output goals, improving processes, and developing employees through training and other opportunities....
-
Rep, Human Resources
hace 7 meses
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoThis position acts as the first point of contact for HR inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. This role is empowered to support and perform transactional activities required to enable...
-
Sr Specialist, Talent Acquisition
hace 6 días
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo**Key Responsibilities**: - Optimize program development across multiple pillars to improve the employee experience, balanced with function-specific needs and drivers. Provide recommendations, alternative solutions and insights to Functional Team Leaders to continuously improve HR Knowledge Base and Case Management content - Lead in the implementation and...
-
Rep, HR Solutions, Talent Acquisition
hace 7 días
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoThe HR Solutions, Representative - Talent Acquisition acts as the first point of contact for TA inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. The Representative is empowered to support and...
-
Production Supervisor
hace 3 horas
Provincia de Cartago, Costa Rica Coloplast A tiempo completo**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica **Job Function Summary**: The Production Supervisor supports and ensures the success of the manufacturing lines and its employees. This position is responsible for meeting and/or exceeding the weekly output goals, improving processes and developing employees...
-
Assoc Spec, HRs-loa
hace 4 días
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoProvide case management within assigned location as it relates to leave of absence needs **Key Responsibilities**: - Serve as an advisor and administrator of LOA (leave of absence) programs. Provide guidance and recommendations to stakeholders (e.g., HR, plant Leaders, BU leaders) and determine eligibility for various leave types and communicate to...
-
Rep, Facilities
hace 1 semana
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoResponsible for administrative duties as it relates to facilities. **Key Responsibilities**: - Coordinate master service agreements, set up scope of work, and send to appropriate areas for approval - Compile and analyze facilities budget including forecasting and utilization and review frequently with management - Order equipment, materials, and inventory...
-
Sr. Architect
hace 1 semana
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo**Key Responsibilities**: Develop strategies, policy and standards to protect company information and technology assets for enterprise and manufacturing sites. Perform threat identification and mitigation activities using industry leading security controls and tools sets. Advance Edwards’ cyber threat and vulnerability management program to ensure...
-
Senior Analyst
hace 1 día
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo**Responsibilities**: Help develop a risk-based cyber security program which meets regulatory requirements and aligns with industry leading information security practices. Develop policy, standards and processes to protect company information and technology assets based on risk profile including but not limited to vendor risk management. Perform...
-
Senior Analyst Planner
hace 1 semana
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoPlan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: - Planner Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with increased complexity and volume and with...
-
Sr Coord, IT Support
hace 2 días
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoIn a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...
-
Sr Tech, Facilities
hace 3 días
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoPerforms repairs and maintenance in plant or office facilities. **Key Responsibilities**: - Perform more complex repairs and preventative maintenance, including two or more of the following: carpentry, plumbing, painting, lighting repair, in plant or office facilities with functional knowledge of all specialties, utilizing PM system - Conduct routine,...
-
Junior IT Supporter
hace 7 meses
Provincia de Cartago, Costa Rica Coloplast A tiempo completo**Location**: Cartago, Costa Rica, CR **Job Family**: Information Technology **Country/Region**: Costa Rica About the Department Global IT is responsible for all IT in Coloplast - across sites and functions. We support our colleagues and to cooperate with them on how to make the best technology decisions. In Global IT, we take care of everything from...
-
Associate Analyst Buyer
hace 7 meses
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoPlan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: - Planner - Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with a limited scope. Development includes the...
-
Supv Ii, Warehouse
hace 1 semana
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoProvide daily supervision to a team within the warehouse **Key Responsibilities**: - Supervise employees and warehouse activities including developing methods to improve on the use of equipment for handling, storing, maintaining, and shipping stock - Oversee the material requisitions from cleanrooms and improve on the delivery of team performance metrics...
-
Manager It, Project Management
hace 7 meses
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoEdwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, critical care, and surgical monitoring. For more than 50 years, we have established a remarkable track record around that innovation: Work that enables clinicians worldwide to enhance and save lives. Edwards is seeking a Manager, Project Management...
-
Scrum Master
hace 7 meses
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoEdwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, critical care, and surgical monitoring. For more than 50 years, we have established a remarkable track record around that innovation: Work that enables clinicians worldwide to enhance and save lives. Edwards is seeking a Manager, Project Management...
-
Sr Coord, IT Support
hace 7 meses
Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completoIn a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...