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Technical Support Technician
hace 1 mes
**Technical Support Technician - Santa Ana, Costa Rica**
Are you confident in your ability to help and educate those with Computer and IT issues? Are you ready to be a part of a global team, working for a dynamic company in an attractive sector? Join Western Union as Technical Support Technician.
**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
**Better starts and ends with the customer**
Here are some skills, attributes, and qualifications you will need to succeed:
- You will need to have worked for a couple of years in a similar role.
- You will need to be competent in IT with a good track record of technical. troubleshooting. As a daily task, you will be assigned to solve and manage major incidents for which you are required to have proven experience.
- Demonstrate good analytical and prioritization skills with a strong customer-oriented approach.
- Ideally, you will be educated to degree level in computer science or a related field, with experience working in global IT support or IT Operations teams.
- Proficiency in English (B2-76%).
- For the role we require you to have schedule flexibility (Tuesday - Saturday from 5:00 pm a 12:00 pm).
**Join us, and let’s move money for better**
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
