Program Manager Ii

hace 6 meses


San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- Experience in leading large, cross functional projects
- Experience working cross functionally with tech and non-tech teams
- 3+ years of program or project management experience
- Demonstrated knowledge of Program Management lifecycle, and skilled at project management tools.

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction and proactively identify and neutralize new and growing fraud threats?? Amazon is seeking a Program Manager who has strong bias for action, ability to dive deep, and has experience leading multi-organizational initiatives for our global risk team.
Our mission in Buyer Risk Preventions (BRP) is to make Amazon the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.

Key job responsibilities
**Project Management**: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
**Change Management & Innovation**: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
**Results & Accountability**: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
**Reporting**: Reporting on progress of multiple projects, KPIs for Amazon Business, and providing regular updates to senior management.
**Collaboration**: Partners with (advises and supports) the global process owners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects.

**Change Management & Innovation**: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.

**Results & Accountability**: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.

**Reporting**: Reporting on progress of multiple projects, KPIs for Amazon Business, and providing regular updates to senior management.

**Collaboration**: Partners with (advises and supports) the global process owners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects

San Jose, CRI
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience of Six Sigma/ Lean analytical techniques
- Master’s degree in business, engineering or a related field.


  • Amazon Program Manager II

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Description: Amazon Support Services Costa Rica Srl is seeking a skilled Program Manager II to lead cross-functional projects and drive business growth. As a key member of our team, you will be responsible for gathering business requirements, developing project plans, and ensuring timely delivery of projects.Key Responsibilities:Project Management: Lead...

  • Program Manager

    hace 2 meses


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Program Manager Job DescriptionAs a Program Manager with Amazon Support Services Costa Rica Srl, you will be responsible for managing cross-functional projects and stakeholders to deliver business value. Your experience in project management, payroll operations, and human capital management will be essential in defining and executing against program...

  • Program Manager

    hace 6 meses


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Bachelor's Degree - 3+ years' experience successfully managing and delivering large-scale programs/projects - Proven ability to effectively coordinate and influence across multiple stakeholder groups - Experience delivering initiatives from conception through execution - Strong verbal and written communication skills, able to distill complex information into...

  • Program Manager

    hace 6 meses


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Bachelor's Degree - 3+ years' experience successfully managing and delivering large-scale programs/projects - Proven ability to effectively coordinate and influence across multiple stakeholder groups - Experience delivering initiatives from conception through execution - Strong verbal and written communication skills, able to distill complex information into...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - 3+ years of working cross functionally with tech and non-tech teams experience - Bachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria...

  • Program Manager

    hace 7 meses


    San José, Costa Rica LRN Corporation A tiempo completo

    **About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    We are seeking an experienced Product Readiness Program Manager to join our team at Smartsheet.Overview:Smartsheet is a leading cloud-based work management platform that enables organizations to plan, manage, and execute projects and workflows. As a Product Readiness Program Manager, you will play a critical role in ensuring the successful launch of new...


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    At Boston Scientific Corporation, we recognize the importance of innovation in a diverse and inclusive workplace. As a Project Manager II Coordinator, you will play a key role in ensuring the highest level of performance and availability for our business projects.About the RoleThis is an exciting opportunity to manage key business projects and work with a...


  • San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Title**:Marketing Program Manager ** Location**:San Jose, CA (Hybrid) **Duration**:6 months **Contract Type**:W2 only **Pay Rate Range**:$68.00 - $78.00/Hour **Job Scope** - Strategic Program Manager to work within Client's Global Marketing organization - quickly learn Client's business and marketing best practices as you work with Client's...


  • San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc. **is seeking for **Deputy Program Managers (DPM)** to provide services in support of upcoming task orders located in **San Jose, Costa Rica.** **General Duties and Responsibilities**: The Deputy Program Manager’s duties include, but are not limited to: - DPM will have overall responsibility for in-country operations. - DPM will...

  • Program Manager

    hace 6 meses


    San José, Costa Rica TCS Expeditions A tiempo completo

    **Program Manager, Private Custom Travel**: We pride ourselves on being travel experts. Leading the way when it comes to providing outstanding travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more. Our ambition is to build the world’s leading experiential travel company....


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Overview**: A Inside Account Manager II is tasked with being 2nd in command, sales lead, first level escalation in their region, supporting the team's tactical activities on a day to day basis, while building and maintaining strong, long-lasting customer relationships with the major accounts in the region. They also support the regions Manager with...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl is seeking a talented Strategic Program Manager to join our global risk team. As a key member of our Buyer Risk Preventions (BRP) mission, you will be responsible for leading cross-functional projects that drive the delivery of new features, services, products, and systems.Job OverviewOur goal is to make Amazon the...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Job Title: Senior Program Manager, Differentiated SupportAbout the Role:We are seeking a highly experienced Senior Program Manager to join our team at Amazon Support Services Costa Rica Srl - B20. As a Senior Program Manager, you will be responsible for leading and managing large-scale Continuous Improvement programs that impact our Associates and Selling...


  • San José, San José, Costa Rica Blueforce Inc A tiempo completo

    BlueForce, Inc. is seeking a highly skilled Deputy Program Manager to provide expert services in support of task orders located in Costa Rica.Key Responsibilities:- Provide overall responsibility for in-country operations, ensuring high-quality service delivery and adherence to schedules and financial controls.- Interface with the Program Manager and INL...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    **Job Overview**We are seeking a highly skilled Program Manager to join our team at Amazon Support Services Costa Rica SRL. As a Program Manager, you will lead cross-functional projects to deliver new features, services, and systems that enhance our customers' experience.The ideal candidate will have a strong bias for action, ability to dive deep into...

  • Program Manager II

    hace 6 meses


    San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer...


  • San José, Costa Rica INTEL A tiempo completo

    Join our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe. The future is what we build. Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E firms, and key trade companies in the...

  • Deputy Program Manager

    hace 7 meses


    San José, Costa Rica SGI Global, LLC A tiempo completo

    SGI Global is seeking a Deputy Program Manager to oversee a contract under the Central America Regional Security Initiative (CARSI). The CARSI Initiative, one of the largest and most sophisticated multi-lateral security efforts in the world, provides funding for the USG to assist the governments of the CARSI countries with police professionalization, justice...


  • San José, San José, Costa Rica Publicis Sapient A tiempo completo

    Job Title: Digital Transformation Program ManagerJob Summary:We are seeking a highly skilled Digital Transformation Program Manager to lead our client-facing teams in delivering high-quality digital solutions. As a key member of our Publicis Sapient team, you will partner with clients to drive business transformation and optimize program management across...