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Jr. Account Representative, Jr. Account

hace 2 semanas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

2+ years customer assistance experience, B2B industry preferred.
- Ability to communicate fluently in English and Spanish (verbal and written)
- Ability to communicate clearly and concisely with Buyers and stakeholder teams written, verbal, presentation, and interpersonal skills.
- Ability to carefully analyze data sets, identify issues, and recommend solutions.
- Ability to work in a fast-paced environment, multi-tasked, high-energy environment where continuous innovation is required.

Come be a part of a rapidly expanding $25 billion-dollar global business. At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers all sizes, unlocking our potential worldwide.

The Amazon Business team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the commercial sector. As a Jr. Account Representative, you will have the responsibility to work with a team of Customer Advisors acquiring new AB customers with annual revenues starting at 25MM. This role will work closely with internal partner teams to develop and implement go to market (GTM) strategies in the SMB, Mid-Market and Small Enterprise verticals.

Key job responsibilities

A day in the life
Jr. Account Representatives job begins at the start of the sales cycle by identifying key contacts (C-Suite) within an organization and targeting them with an effective messaging to drive impactful starting conversations. By having Jr. Account Representatives prospecting unengaged/greenfield accounts, Customer Advisors can focus on driving new users and Highly Value Activities (HVAs) opportunities across their territories.
- 1+ years of demand generation experience and/or in equivalent roles
- B2B experience strongly preferred.
- Experience through outbound outreach for both verbal and written channels
- BA/BS Business Administration, Marketing or related field studies.
- Experience pioneering new initiatives with stakeholders and external customers