Supervisor Nocturno Front Desk

hace 2 días

Heredia, Costa Rica Marriott International, Inc A tiempo completo

**Job Number** 23006303

**Job Category** Rooms & Guest Services Operations

**Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Mgr-front Office Ii

    hace 2 semanas

    Heredia, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22191316 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all...

  • Auxiliar de Bodega Ii Nocturno

    hace 7 meses

    Heredia, Costa Rica DHL A tiempo completo

    **Objetivos del Puesto** Realizar las actividades de los diferentes procesos en el almacén según las instrucciones del Encargado de Piso y según las normas de calidad y seguridad establecidas por DHL y/o el cliente bajo el concepto de inplant. **Responsabilidades** - Realizar las actividades de inspección/conteo para recepción y devoluciones, acomodo...

  • Service Desk Team Leader

    hace 7 meses

    Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Help Desk Technician

    hace 1 día

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • HR Employee Service Desk Team Lead

    hace 7 meses

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The purpose of the Team Lead, Employee Service Desk is to lead daily tasks related to analysis, execution, and support of the HR Employee Service Desk area, in addition to being an overall SME for all services and processes under scope. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task...

  • Help Desk Team Lead

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...

  • Help Desk Team Lead

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • Service Desk Sme

    hace 2 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The SME should handle the team questions and should be second-level support for his/her peers and, associated with the team lead he-she will have active communication to properly address any escalations, providing information about incidents analysis and KPIs to the Service Desk Team Lead. The SDSME must build services relationship with peers...

  • Supervisor-housekeeping

    hace 1 semana

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23000755 **Job Category** Housekeeping & Laundry **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after...

  • Auditor/a Nocturno Bilingue

    hace 7 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24067479 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** AC Hotel San Jose Airport Belen, Cityzen Epicentro Laboral and Social, Calle la Ribera, Belen, Heredia, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management No importa...

  • Supervisor-housekeeping

    hace 7 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23196571 **Job Category** Housekeeping & Laundry **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool,...

  • Senior Help Desk Technician

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Supervisor de Front Office

    hace 7 meses

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24071097 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Encargado (a) de Bodega

    hace 7 meses

    Heredia, Costa Rica DHL A tiempo completo

    **Objetivos del Puesto**: Coordinar las actividades y los recursos para el buen desempeño de los diferentes procesos del almacén según los procedimientos establecidos por DHL y por el cliente. **Responsabilidades**: - Organizar con efectividad el trabajo y tiempo del personal operativo para los procesos de recepción, alisto, despacho, inventario y...

  • Senior Help Desk Technician

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • EHS Supervisor

    hace 7 meses

    Heredia, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking a **EHS Supervisor.** The** EHS Superviso**r is responsible for technical support, direction, safety training, audits and quality control for Amentum facility, production and/or contract employees in a fast - paced industrial production environment. The **EHS Superviso**r is responsible for the prioritization of work based on the...

  • EHS Supervisor

    hace 1 día

    Heredia, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking a **EHS Supervisor.** The** EHS Superviso**r is responsible for technical support, direction, safety training, audits and quality control for Amentum facility, production and/or contract employees in a fast - paced industrial production environment. The **EHS Superviso**r is responsible for the prioritization of work based on the...

  • Supervisor de Operaciones Front Office

    hace 6 días

    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23021126 **Job Category** Rooms & Guest Services Operations **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing...

  • IT Support

    hace 7 meses

    Heredia, Costa Rica Global Services Business A tiempo completo

    An Importan company is looking for an IT Support with advanced English. Provide Help Desk Support onsite for all client employees and contractors. The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving...

  • Help Desk Technician

    hace 7 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...