Sr Site Reliability Engineer

hace 3 semanas


San José, Costa Rica Datasite A tiempo completo

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest your talents in us, and we’ll return the compliment.

**Job Description**:
The Sr Site Reliability Engineer (SRE) matures our organization's operational observability practices, solves problems before they happen, and finds root-cause for enterprise incidents in our customer-facing enterprise platform. You will work as a part of a talented team of engineers focused on delivering mission critical expertise and support to ensure the highest levels of availability and performance.

**Responsibilities**:

- Identify and resolve a variety of system failures; maintain and continue training to be prepared for all possible issues.
- Utilize knowledge of Datasite’s systems and services to be the troubleshooting expert within the Engineering organization.
- Develop custom instrumentation for our platform to deepen Datasite’s insights and analysis into the quality of experience for our customers, and quality of service of our platform.
- Design, create, and maintain the production monitoring systems that cover our platform from end to end.
- Create the systems that monitor capacity and scale systems ahead of need, using fact based metrics combined with integral knowledge of our platform.
- Identify and automate the workflows and processes internal to Datasite’s SRE team, and the systems our organization uses to manage our platform.
- Participate in the Platform Services on-call rotation to assist with production issues.

Qualifications:

- Bachelor’s Degree in Computer Science, Math, Engineering, or related field or equivalent work experience
- 5 to 7 years of relevant experience; demonstrated proficiency in one of the following: Java, Javascript, Python, Kotlin (or other mainstream programming language). Java preferred.
- 2+ years hands-on/administrative experience with 1 or more of the following observability tools: Kubernetes, Prometheus/Grafana, Splunk, and/or Instana/AppDynamics/Dynatrace.
- Bilingual in English/Spanish



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