Staff Technical Program Manager

hace 5 meses


Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:
ServiceNow’s Success, Technology, Experience, and Platform (STEP) org is the largest organization in the company, comprised of all Products and Platform teams, along with our world class Customer Success and Experience teams. We are leveraging the unlimited potential of our platform across every industry, geography, solutions, and personas to consistently deliver product and platform experiences our customers love.

Seeking an analytical and strategic operations Senior Analyst to join the Strategic Product Operations & Program Management team supporting our Chief Operating Officer and SVP, Strategic Business Operations in driving strategic priorities and operational excellence across the organization. The visibility and exposure of this role is rare. The Senior Analyst will develop a deep strategic understanding of ServiceNow’s business across its full product suite. This role is highly collaborative, providing an opportunity to become a key business partner, establishing strong relationships with a broad set of stakeholders across ServiceNow.

**Responsibilities**:

- Manage initiatives that drive growth and operational excellence for STEP’s portfolio, in partnership with stakeholders
- Develop metrics, milestones, and programs to ensure successful execution
- Support operational cadences (e.g., Strategic Long Range Planning, Portfolio Analysis, etc.)
- Drive action items to closure through administrative leadership (e.g., business reviews) and support STEP events
- Collaborate with cross-functional teams (e.g., Product, Sales, Finance, Marketing etc.) to identify opportunities, unlock productivity and accelerate execution
- Improve operational excellence through execution of strategic initiatives that create efficiencies and process optimization
- Support consensus-building across teams and ensure surgical execution and handoffs to relevant stakeholders

**Qualifications**
- 7+ years of work experience, preferably in Operations, Product Management, Finance, Management Consulting, or Strategy roles
- High energy, disciplined execution skills, and willingness to do whatever it takes to deliver results
- Work independently and be highly productive with mínimal oversight
- Ability to see the big picture while also being execution-oriented to improve operational excellence
- Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing
- Experience in building trusting relationships and influencing others
- Team player and self-starter who thrives and can multitask in fast-paced and often ambiguous environments
- Expertise in the enterprise software/ SaaS industry a plus
- Education: Bachelor’s Degree required; MBA or other Graduate degree preferred

JV20

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionAs a Staff Technical Program Manager, you will work with the Customer and Industry Workflow product teams to deliver world-class products and applications. You’ll play an integral role in ensuring new products and underlying technologies are not only delivered on time but exemplify the top-notch quality our customers demand. Our teams span...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Staff Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...


  • Heredia, Costa Rica Databricks A tiempo completo

    P-989 Do you excel at driving operations at scale? Are you anticipating the needs of customers and driving process improvements to ensure their success? Are you passionate about the cloud and building relationships across organizations? If you are, then join us on the cutting edge at Databricks! We're building a team of passionate Technical Program...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role We are seeking a dynamic and experienced Program Managers to drive our Operational Center of Excellence (COE) for Program Management. In this role, you will be responsible for developing, implementing, and continuously improving program management methodologies, processes, and best practices across our organization. You will...


  • Heredia, Costa Rica Databricks A tiempo completo

    P-989 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica BCD Travel Corporate A tiempo completo

    **Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!** **Multi-National Program Manager** - Full time, Costa Rica_ As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s) to include but not limited to client retention, contract negotiation,...


  • Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...


  • Heredia, Costa Rica Databricks A tiempo completo

    SLSQ125R113 We are seeking a seasoned Program Manager to lead our Services Investment Program, driving strategic initiatives and ensuring the successful execution of technology investments. As the Investment Program Manager, you will play a pivotal role in shaping the future of our company through effective program management, financial acumen, and...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Program Manager

    hace 4 meses


    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    7+ years of tax, finance or a related analytical field experience - 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience - 6+ years of creating process improvements with automation and analysis experience - 5+ years of directly managing and leading a team of 5+ members experience - 7+ years of finance or a related analytical field...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is looking for an experienced Staff Software Engineer to work with cross-functional teams to solve real-world problems for healthcare providers around the country. Using your technical expertise, you will design, build, test, and improve both of the features that will enable our customers to effectively run their business, and...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR AN FACILITIES & ESG PROGRAM MANAGER** **ROLE PROFILE** **JOB TITLE**:Facilities & ESG Program...