Service Delivery Lead

hace 3 semanas


San Antonio, Costa Rica Stryker Corporation A tiempo completo

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Know someone at Stryker?**:
**Who we Want**:

- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.
- ** Motivated product launchers.** People who bring strategic direction and drive for execution to ensure products are developed and launched with precision.
- ** Self-directed initiators.** People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Analytical problem solvers**. People who go beyond, by identifying root causes, evaluating optimal solutions, and recommending comprehensive solutions to prevent future issues.

Job description:
**What you will do**:

- Resolve complex technical problems.
- Collaborate with team members and stakeholders across various geographical locations.
- Optimize the performance of enterprise business intelligence tools by defining data for filtering and indexing to add value for users.
- Translate and communicate with business stakeholders, facilitating project transition from development to operations teams.
- Understand and ensure compliance with data privacy laws.

**What you need**:

- Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or equivalent field of study preferred.
- 9+ years of experience in Information Technology, including service delivery, change management, and experience in the following technologies:

- ITIL Foundations v3 certification preferred.
- Microsoft Azure certifications.
- Expertise in Software Development Life Cycle (SDLC) including analysis, design, development, and deployment of reports, forms, and queries.
- Proficiency in software deployment processes such as Continuous Integration/Continuous Deployment (CI/CD).
- Experience supporting and delivering ETL/ELT pipelines, Business Intelligence, and Advanced Data Analytics.
- Familiarity with Data Warehouse and Data Lake solutions architecture.
- Hands-on experience with Microsoft Azure stack, data architecture, data modeling, visualization, and related technologies including Azure Synapse Analytics, Data Factory, SQL, Spark, Power BI, and Azure DevOps.
- Understanding of best practices in designing, building, and maintaining scalable distributed data processing solutions, performance optimization, DevOps practices, Test-Driven Development (TDD), and automation.
- Knowledge of Identity Management, Security, Data Governance, and Operations on the Azure Platform.

**About Stryker



  • San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Dedicated...

  • IT Technical Lead

    hace 4 semanas


    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Dedicated...

  • IT Technical Lead

    hace 4 semanas


    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Position summary**: Accountable for LIMS...


  • San José, Costa Rica Arxada A tiempo completo

    Operation Excellence and Service Delivery Lead (REMOTE)_ Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and...


  • San José, Costa Rica Emerson A tiempo completo

    If you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for you! Based in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching. You will be...


  • San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    We're looking for top talentAre you ready to be part of a leading global company in the digital sector? Cognizant is where new ideas are welcomed, and a dynamic environment awaits you. Join us in a culture that values diverse perspectives, offering opportunities for career growth and development.Position: Customer Service Team LeadManage a team of customer...

  • Senior Buyer

    hace 6 días


    San Antonio, Costa Rica Stryker A tiempo completo

    The Senior Account Lead is responsible for strategic and tactical purchasing activities for assigned portfolio to ensure a high level of customer service. The Senior Account Lead balances supplier capacity and internal inventory levels with demand to support targets consistent with build plans, launch plans, customer service levels and inventory turns. The...

  • Team Lead

    hace 4 semanas


    San José, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    Customer Service Team Lead EZ Operations is an exciting opportunity to join a fast-growing team of multiple areas of support to the construction industry in the US. We are seeking for fully bilingual Costumer Service Team Lead to join our growing team of a client-oriented operation. This position is responsible to work with us on setting up the Costumer...


  • San Antonio, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Who we want**: - ** Dedicated achievers.** People who thrive in a...

  • Service Desk Analyst

    hace 3 semanas


    San José, Costa Rica Wipro Limited A tiempo completo

    Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

  • Associate, Regional Ta

    hace 6 días


    San José, Costa Rica Pfizer A tiempo completo

    What You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...

  • Agile Delivery Manager

    hace 2 días


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next**_ Agile Delivery Manager_**_ _**_(6298)_** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a **_Agile Delivery Manager_**, you will be part of a highly skilled technology and agile team by...


  • San José, Costa Rica CommandLink A tiempo completo

    **About Command|Link** Command|Link is a global SaaS platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors...

  • Associate, Regional Ta

    hace 6 días


    San José, Costa Rica Pfizer A tiempo completo

    Recruiter - Pfizer - Location - Escazu, Costa Rica- Costa Rica- Costa Rica- Salary - Competitive - Posted - 13 May 2023 - Closes - 12 Jun 2023 - Ref - 4884768 - Sector - Science and Pharmaceutical - Contract Type - Permanent - Hours - Full Time **What You Will Achieve** **How You Will Achieve It** - Execute key operational components of the end to end...


  • San José, Costa Rica Pfizer A tiempo completo

    How You Will Achieve It - Execute key operational components of the end-to-end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management - Provide onboarding support and coordination for new colleagues and hiring managers including...

  • Buyer

    hace 7 días


    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    The Buyer is responsible for tactical purchasing activities for an assigned portfolio to ensure a high level of customer service. The Buyer balances supplier capacity and internal inventory levels with demand to support targets consistent with build plans, launch plans, customer service levels and inventory turns. The Buyer leads all efforts with suppliers...

  • Lead Accountant

    hace 4 semanas


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • P2p Team Lead

    hace 2 días


    San José, Costa Rica Pfizer A tiempo completo

    Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS Procure to Pay Team...


  • San José, Costa Rica Johnson Controls A tiempo completo

    Support the Design team on pre-sales and post-sales multi-faceted projects with technical activities such as takeoff, drawings, bill of materials, leading a team of entry, mid and senior level engineers, drafters and designers. **Essential Functions** - Lead a team that provides the following services: - Support on Request for Proposals working on...

  • Workday Release Lead

    hace 4 semanas


    San José, Costa Rica Zensa LLC A tiempo completo

    **Title: Workday Release Lead** **Location: Costa Rica** **Duration: 12 Months** **Roles & Responsibilities**: - Responsible for planning and execution of releases of Workday (incl. weekly, and biannually (Sept. & March). - Collaborates with the business teams and other work requestors on prioritization of requests. - Maintains a work request pipeline...