Veeam Backup for Databases Engineer

hace 3 meses


San José, Costa Rica Veeam Software A tiempo completo

Company Description

Veeam is a leading provider of backup and recovery software for virtual, physical and cloud environments.

Different Veeam departments take care of every phase of the solution life cycle: development and testing, implementation through an extensive partner network, and technical support in multiple languages.

Veeam builds products to meet complex backup and data management challenges. We work with VMware vSphere, Microsoft Hyper-V and Nutanix AHV virtualization; Windows, Linux and Unix physical systems; Active Directory, Exchange, SharePoint, SQL, Oracle, SAP HANA and IBM DB2 servers; Amazon, Azure and Google Cloud public clouds; and many other technologies that form the core of modern IT.

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers

We are now looking for **Veeam Database Backup Engineer**.

**Job Description**:
**YOUR TASKS WILL INCLUDE**:

- Performing troubleshooting and analysis, including log file investigation;
- Acting as a technical focal point in relationships to fellow IT Professionals;
- Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components, checking if the issue is known or unknown, if it’s a defect, if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works;
- Documenting all customer interactions accurately and within SLA in our CRM tool.

**Qualifications**:
**WHAT WE EXPECT FROM YOU**:

- Fluent English (reading/writing/speaking)
- Analytical and problem-solving skills
- Ability to quickly learn, understand and explain technical information
- Ability and desire to take ownership of client issues through resolution
- Excellent time management skills
- Ability to work in a fast-paced environment
- ** Strong TCP/IP knowledge**:

- ** Experience in installing, configuring, and maintaining services on Linux-based OS**:

- ** Familiarity with Oracle database concepts (versions 11g and newer, Windows and Linux implementations)(architecture and process overview, log archive)**:

- ** Familiarity with Oracle RMAN tool and ability to use this tool for database backup and recovery**:

- ** Familiarity with Oracle RAC (Real Application Cluster) concepts**:

- ** Familiarity with IBM DB2 database concepts (versions 10.5 and newer)(architecture and process overview, cluster managers and high availability disaster recovery (HADR), log archive, backup and recovery)**:

- ** Familiarity with SAP HANA database concepts**:

- Understanding of backup/restore concepts and workflows for afore-mentioned databases
- Familiarity with SAP on Oracle concepts will be **a plus**:

- Knowledge of Microsoft Windows OS family will be **a plus**:

- Experience with UNIX (BSD, AIX, Solaris, HP-UX) will be **a plus**

Additional Information
- Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential._



  • San José, Costa Rica Veeam Software A tiempo completo

    Company Description Company Description Everything’s in place for you to win at Veeam - the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful:...


  • San José, Costa Rica Veeam Software A tiempo completo

    Company Description Everything’s in place for you to win at Veeam - the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...

  • Data Analyst

    hace 3 meses


    San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...

  • Data Analyst

    hace 3 meses


    San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...


  • San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...


  • San José, Costa Rica Veeam Software A tiempo completo

    The Global Sales Operations is seeking a Sr. Sales Operations Manager to support Veeam’s Americas Sales organization through high impact operational execution, process innovation, analytical skills, and strong stakeholder partnerships. This role will report to the Americas Director of Sales Operations. **Responsibilities** - Be a key part of the team who...

  • Web Designer

    hace 3 meses


    San José, Costa Rica Veeam Software A tiempo completo

    Veeam Software is seeking a talented and creative Web Designer to join our team. As a Web Designer, you will play a crucial role in creating visually appealing and user-friendly websites that align with our brand identity and engage our target audience. Collaborating closely with our development team, you will translate design concepts into functional...

  • Database Administrator

    hace 3 meses


    San José, Costa Rica 360training A tiempo completo

    **Responsibilities**: Database Management: - Install, configure, maintain, and provide support assistance and administration for the database technology stack (IBM DB2/MSSQL/MySQL/Azure PaaS), ensuring availability, efficiency, reliability, data integrity, security, retention, and recoverability. - Perform script maintenance and batch job processing as a...

  • Sr. Data Analyst

    hace 3 meses


    San José, Costa Rica Veeam Software A tiempo completo

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in. Position Purpose: Designs and maintains the most complex physical data base structures supporting a shareable base of corporate information and...

  • Database Administrator

    hace 3 meses


    San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Background The team has a need for help with database functions to support legacy applications and the...


  • San José, Costa Rica Globant A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for a **Database Administrator** to join our team at Globant! - You will get the chance to:_ - Work with...


  • San Francisco, Heredia, Costa Rica ServiceNow, Inc. A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...


  • San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today,...

  • Senior Data Engineer

    hace 3 meses


    San José, Costa Rica Encora A tiempo completo

    **Important Information** Experience: + 5 years Job Mode: Full-time Work Mode: Work from home, On-site or Hybrid **Job Summary** As a**_ Senior Data Engineer (DB2) (8464)_**, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate...