Customer Service

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of customer...

Customer Service Representative Posición 100% PRESENCIAL, oficina se ubica en Santa Ana. Horario de Martes a Sábado de 7am a 4pm. **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 1 año de experiência en call center. **Salary**: ₡600,000.00 - ₡670,000.00 per month **Education**: - High school or equivalent...

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of customer...

Nos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial. **Requisitos**: - Bachillerato en Educación Media concluido. - Experiência previa de al menos 1 año en Call Center. - Inglés avanzado. Tipo de puesto: Tiempo completo Salario: ₡500,000.00 -...

**Customer Support Associate.** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre **You will be responsible for**: Request Handling - Pre & post-transaction queries. - Resolve multi-channel Customer transaction queries providing answers immediately where possible and...

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals. You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of customer...

**Responsibilities**: - Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. - To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. - Demonstrate high levels of motivation and target...

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**Job Requirements**: - 1 years’ experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by example and deliver service excellence to customers. -...

Customer Service Admin Support A4-2300013J **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

Customer Service Admin Support A4-2300010S **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

Customer Service Admin Support A4-220002PC **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

Customer Service Admin Support A4-220003GW **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

**Costumer Support Associate (French and English speaking)** ***JOB REQUIREMENTS**: - 1 years' experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover NZ region**: 2:30pm - 11:00pm or 3:00-11:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre **We are looking to someone to cover ANZ region**: 2:30pm - 9:30pm or 3:00-10:30pm Costa Rica Time, Sunday to Thursday. Duty/Responsibility Percentage of Time Request Handling - Pre & post-transaction queries - Resolve multi-channel Client...

**Costumer Support Associate** The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Customer satisfaction and retention. **You will be responsible for**: **Request Handling - Pre & post-transaction queries** - Resolve multi-channel...

The role of the **Associate - Client Services **is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the...

100% site ubicado en Santa Ana 11 meses **Requisitos básicos**: Título Bachillerato (No negociable) 1 año de experiência Ingles Intermedio - Avanzado (se realizan pruebas escrita y oral) - (No negociable) CV en Ingles actualizado Performs operational support of the Risk Management team which is responsible for the investigation, participation in...

100% site ubicado en Santa Ana Indefinido **Requisitos básicos**: Título de 9no Año Mínimo (No negociable) Ingles Intermedio - Avanzado (se realizan pruebas escrita y oral) - (No negociable) CV en Ingles actualizado **Horario** De martes a sábado 11:00 am a 8:00 pm Tipo de puesto: Tiempo completo Salario: - 550,000.00 - ₡600,000.00 al mes