Program Manager V

hace 2 semanas

Heredia, Costa Rica SGF Global A tiempo completo

You will be responsible for definition, implementation, and optimization of renewals sales processes. You will work with management and business teams to help identify significant process automation & optimization opportunities that will enable our company to establish next generation for running the renewals sales business. You will align to different business functions building positive relationships across teams.

Essential Functions (Tasks and Responsibilities):

- Drive major process re-engineering efforts by leading business owners to define future state processes by conducting process design/ requirements workshops. Map existing processes; lead definition of to-be processes
- Define/document business requirements to achieve “to be” state. Including processes, procedures, policies, process maps, etc. all these in teamwork with the different business partners.
- Lead multiple sales operations improvement projects across the globe and watch for a timely execution and sent communications
- Collaborate with Business and IT to define roadmap to reach to-be state. Review, recommend and implement industry-standard tools as appropriate to deliver scalable solutions
- Responsible for team communication and engagement with sales leader and different operational teams.
- We need your help working with our IT Partner to execute all our project and assure the quality of the different process and system changes
- Innovating by building new business process controls to assure data process integrity
- You will be supporting multiple regions across the globe for that will required to have schedule flexibility to cover multiple business needs
- Coordinate and support UAT (User Acceptance Testing) efforts to drive for a successful deployment
- Coordinate and Support Process Documentation, to make sure all processes are document and define by go live. Training might need to bed deliver when required.

Qualifications & Experience:

- Bachelor’s degree in Business Administration, Industrial engineering or equivalent.
- 5+ years of experience as a project manager, process manager or similar positions
- PMI or equivalent or similar certification are a plus
- Strong expertise in Process Re-engineering, Process Optimization, Process Standardization and Automation, and exposure to Lean and Six Sigma methodologies.
- Proficiency in Microsoft Excel, Visio, Project, and PowerPoint.
- Knowledge on SAP, Miro, IBM Blue works is a plus
- Knowledge on SFDC and CPQ is a plus
- Experience building crafting business process, procedures, process maps and business policies
- Ability to transform business ideas into processes and transform them into business projects.
- Able to operate in an Agile development methodology
- You should be a self-starter, motivated individual and able to lead the team through ambiguous situations
- Able of multi-taking and supporting multiple projects at the time

  • Program Manager V

    hace 1 día

    Heredia, Costa Rica SGF Global A tiempo completo

    Job Title: Sr Manager, Partner Marketing and Events The Elevator Pitch: Why will you enjoy this new opportunity? Our Marketing Strategy and Operations (S&O) has a bold mission to empower and enable Our Global Marketing Organization. To support Marketing’s corporate strategies, S&O must drive organizational alignment, prioritization and process...

  • Program Manager

    hace 7 días

    Heredia, Costa Rica Workday Costa Rica S.R.L. A tiempo completo

    About the Role If you are passionate and driven, believe that the best experience is one delivered together, we’d love to talk to you! This role requires all things program management and the willingness to be a change agent in the process. You will partner closely with the program sponsor, business leads and technology teams in defining and executing...

  • Multi-national Program Manager

    hace 1 día

    Heredia, Costa Rica BCD Travel Corporate A tiempo completo

    **Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!** **Multi-National Program Manager** - Full time, Costa Rica_ As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s) to include but not limited to client retention, contract negotiation,...

  • Senior Program Manager

    hace 5 días

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ years of program or project management experience - 6+ years of change management experience - 6+ years of defining and executing against program timeline & requirements experience - 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience - 6+ years of working cross functionally with tech and...

  • Creative Program Manager

    hace 2 semanas

    Heredia, Costa Rica Amazon A tiempo completo

    Description Amazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices. We handle brand strategy, brand design, visual design, copywriting, and production for Echo/Alexa, E-Reader, Tablets, FireTV, Smart Home, and more. We are...

  • Creative Program Manager

    hace 2 semanas

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Amazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices. We handle brand strategy, brand design, visual design, copywriting, and production for Echo/Alexa, E-Reader, Tablets, FireTV, Smart Home, and more.We are looking for a candidate...

  • Asistente de Producción Audiovisual

    hace 5 días

    Heredia, Costa Rica Human Capital CR A tiempo completo

    **Descripción de la empresa** Comercial** **Descripción del empleo** Asistente en labores administrativas y de mercadeo **Requisitos** **Requisitos**: - Bachiller en Educación Media - Estudios en el área Mercadeo, Audiovisual, Redes sociales o Community Manager - Experiência en asistencia administrativa, mercadeo, redes sociales y trabajo de oficina...

  • Auxiliar Contable Bilingüe

    hace 5 días

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Auxiliar Contable con experiência en Cuentas por Cobrar. **Funciones**: Resolver y gestionar solicitudes con pagos, facturaciones, deducciones a clientes. Procesar solicitudes y dar resolución a clientes en deducciones cumpliendo con los tiempos estándares establecidos. Realizar y presentar reportería del status de las solicitudes por...

  • Auxiliar Contable Bilingüe

    hace 1 día

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Auxiliar Contable experiência en Condiliaciones Contables. Funciones: Recibir solicitud de soporte (auditorías) del cliente a través de la plataforma Salesforce. Analizar estas solicitudes de soporte, realizando las respectivas auditorías en excel, con base en los contratos/acuerdos entre clientes y proveedores y validar la información del AS400 (SUS)....

  • Auxiliar Contable Bilingüe

    hace 4 semanas

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Auxiliar Contable Bilingüe, quién realizará las siguientes funciones: Recibir solicitudes de soporte (auditorías) del cliente a través de la plataforma Salesforce. Analizar estas solicitudes de soporte, realizando las respectivas auditorías en excel, basado en los contratos/acuerdos entre clientes y proveedores, y validar la información del AS400...

  • Program Manager Ii, na Sales

    hace 6 días

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience - Ability to handle multiple projects simultaneously, excellent prioritization skills. - Strong organizational and time management skills with the ability to set priorities, multi-task, and meet deadlines amid ambiguous situations. - Ability to handle multiple projects simultaneously, excellent...

  • Resource/Staffing Manager

    hace 2 semanas

    Heredia, Costa Rica Publicis Sapient A tiempo completo

    Key Responsibilities:Solve for fulfillment challenges, risks and escalations by providing talent options through collaboration with business and capability leadership teams as well as talent acquisitionOversee the direction, fulfillment, and reporting of day-to-day staffing requestsAnalyze availability and account prioritization against near term pipeline to...

  • Auxiliar Contable Bilingüe

    hace 7 días

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Auxiliar Contable Bilingüe, quién realizará las siguientes funciones: Recibir solicitudes de soporte del cliente a través de la plataforma Salesforce. Analizar estas solicitudes de soporte, realizando las respectivas auditorías en excel, basado en los contratos/acuerdos entre clientes y proveedores, y validar la información del AS400 (SUS). Efectuar...

  • Back Office- Bilingüe

    hace 6 días

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Auxiliar Contable Bilingüe, quién realizará las siguientes funciones: Atender llamadas de clientes internos y ocasionalmente de proveedores (5%-10% del tiempo) para brindar seguimiento a gestiones o solicitar información. Procesar, mantener, crear data de mercancía en el inventario y manejo de los atributos de la mercancía. Realizar y presentar...

  • Program Manager II, NA Sales

    hace 7 días

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Leads MBA traffic operations for XPL Events, Monthly Evergreen flips, and other ad-hoc gateway takeovers. It owns the project intake and cross-project/event calendar planning, project scoping, on-time milestone completion, in-project issue resolutions, builder execution, stakeholder communication, performance reporting, and process improvement. It requires...

  • Resource/Staffing Manager

    hace 4 semanas

    Heredia, Costa Rica Publicis Sapient A tiempo completo

    Job Description Key Responsibilities: Solve for fulfillment challenges, risks and escalations by providing talent options through collaboration with business and capability leadership teams as well as talent acquisition Oversee the direction, fulfillment, and reporting of day-to-day staffing requests Analyze availability and account...

  • Program Manager II, NA Sales

    hace 6 días

    Heredia, Costa Rica Amazon A tiempo completo

    Description Leads MBA traffic operations for XPL Events, Monthly Evergreen flips, and other ad-hoc gateway takeovers. It owns the project intake and cross-project/event calendar planning, project scoping, on-time milestone completion, in-project issue resolutions, builder execution, stakeholder communication, performance reporting, and process...

  • Project Manager

    hace 7 días

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    , The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers, and quality to ensure flawless project execution, efficient resource allocation, project financial sanity, and client satisfaction. They support growing project delivery discipline and help to develop processes, documentation,...

  • Order to Cash Program Manager, AR FinOps

    hace 4 semanas

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    We are Amazon’s Finance Operations Services organization (FinOps), responsible for Amazon’s Receivables (AR), Accounts Payables (AP), Payroll and Customer Support Teams. We ensure on-time, accurate payments, billings, collections and cash application. If you are a leader who works to inspire and build effective teams, raising the bar by diving deep into...

  • (Media) Account Manager

    hace 7 días

    Heredia, Costa Rica Prodigious A tiempo completo

    Company Description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and...