Training and Quality Analyst

hace 3 semanas


San José, Costa Rica Emerson A tiempo completo

**Responsibilities**:

- Help develop an optimized and continuous learning and development plan for all Latin America Customer Care team members
- Conduct personnel certifications and calibrations to ensure process and technical knowledge of the team members are correct and current
- Independently audit sales orders and quotes for accuracy and compliance using business systems
- Systematically collect, identify, and address quality, process, systems and training gaps
- Assist in resolving identified issues by providing possible corrective and preventive action plans
- Provide training and proper communication to teams involved in the implementation of standard procedures, best practices, and changes made to the processes and systems
- Collect and save pertinent documentation to ensure compliance with Emerson record retention and documentation procedures
- Ensure compliance with import/export, contract and government requirements. Screen quotes and orders for compliance with the Emerson Terms and Conditions, Agreements and standards
- Act as back up in entering and managing orders and or processing quotes depending on the business needs
- Understand basic Emerson differentiation strategy, the fundamentals of Perfect Execution, Lean, and Agile
- Perform other duties as required

**Requirements**:

- Degree in Business Administration, Finance, Logistics, International Commerce, Engineering or significant relevant experience
- Experience: At least 1 Year of experience within the Quote to Cash Process required, training and process improvement experience preferred
- Oracle CRM, Oracle e-Business OM, PA and PO Module knowledge preferred
- Minimum of B1 level required, B2 (Upper Intermediate) and higher preferred to be able to communicate well with global teams
- Experience as a member of a fast paced, customer-centric company where there was a spirit of teamwork between peers, a direct sales force and representative selling organizations, preferred.


  • Quality Analyst

    hace 2 días


    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re seeking a Quality Analyst with a solid background in reporting and analytics to join our team. This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business. You will engage management to ensure compliance with quality standards and...

  • Data Quality Analyst

    hace 5 días


    San José, Costa Rica Catalina Marketing A tiempo completo

    **Why Catalina?**Catalina’s personalized digital media connects shoppers to the brands we know they want. We do this by delivering only the most relevant ads and offers from their home to the aisle. And only Catalina knows the evolving purchase history and individual needs of more than three-quarters (280 million) of American shoppers. With the world’s...


  • San José, Costa Rica FreeBalance A tiempo completo

    FreeBalance is seeking candidates to work on a project on contract in Costa Rica as a  Training Expert for Financial Management (AF) and Human Resources (TH). Main responsibilities Develop and implement comprehensive training programs aimed at supporting the implementation of technological tools, ensuring alignment with project objectives and...


  • San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re searching for an experienced and creative Learning and Development Training Manager to implement training initiatives and programs that support our mission and goals, including fostering organizational and workforce development in the country. This is an exciting opportunity to advance your career and be part of a diverse global team of...


  • San José, Costa Rica AstraZeneca A tiempo completo

    **Role Purpose** AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace...

  • Meet Senior Analyst

    hace 7 días


    San José, Costa Rica Pfizer A tiempo completo

    The Meetings, External Engagements, & Travel (MEET) Senior Analyst position is responsible for processing and ensuring the compliance of all MEET transactions for the US market. The Senior Analyst will review transaction details for compliance and follow up with commercial colleagues as needed. Additionally, the Senior Analyst will create digital contracts...

  • Data Analyst

    hace 7 días


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, Costa Rica PPG Industries A tiempo completo

    **Finance and Accounts Payable Analyst** **PPG Industries - **Costa Rica**: As a **FINANCE AND ACCOUNTS PAYABLE ANALYST** you will attend the accounting documents to ensure accomplishment of payments for all the goods and services that we use in our company! You will report to Accounts Payable Specialist Lead and we are located in Costa Rica (near San...


  • San José, Costa Rica Smith+Nephew A tiempo completo

    Service Performance and Quality Specialist (Coyol, Alajuela) Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The purpose of the role is to be responsible for the processes that support the efficient operation, control, planning, improvement, and reporting of the HR & Payroll Operations function...


  • San Pedro, Costa Rica CRG Solutions A tiempo completo

    DFIR and Malware analyst Short description: The Digital Forensics & Incident Response investigator will handle cyber-attacks and data breaches investigations involving internal or external threat. The investigator will conduct an end-to-end investigation including Malware Analysis to reveal the big picture and protect any of the company's worldwide clients...

  • Business Analyst

    hace 4 semanas


    San Jose, Costa Rica Lenskart A tiempo completo

    The Analyst supports the organization through the delivery of insightful analytics that facilitates improved KPI performance and more effective decision-making. They assess a company’s complex information with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy.Additional...


  • San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYReporting to the Accounts Payable Supervisor, the PTP Jr Analyst will support the Finance organization in the AP function taking care Invoices backlog, GR/IR Accounts, Document blocked for payment,- follow-up of referred documents and issue resolution, Helpdesk support thru SysAid Tickets. Supporting- and training the invoice processing team,...


  • San José, Costa Rica Smith+Nephew A tiempo completo

    Business Intelligence Analyst (Coyol, Alajuela) Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you interested in making a global impact? In this role you will report to the senior manager, analytics, and insights, this position is responsible for the technical and analytical support of the...

  • Netsuite Systems Analyst

    hace 2 semanas


    San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for an experienced **NetSuite Systems Analyst **to drive quality, efficiency and customer satisfaction within our Enterprise Systems team. As a System Analyst, you will work with Smartsheet employees on engagements to convert business requirements into solutions. Within this role you will be considered a Subject Matter Expert pertaining...

  • Data Analyst

    hace 2 días


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

  • Deployment Analyst

    hace 4 semanas


    San José, Costa Rica ASEPSA A tiempo completo

    ASOCIACIÓN SOLIDARISTA DE EMPLEADOS DE PFIZER Y AFINES IS LOOKING FOR A DEPLOYMENT ANALYST **Role Summary** Manage supply planning activities to ensure reliable product supply to markets in line with customer service and inventory targets. Leverage digital tools (SAP, Tableau, BOBJ etc) to enhance supply visibility to the markets. Coordinate and ensure...

  • Business Analyst

    hace 3 días


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business disciplines or equivalent experience - Experience using AWS technologies such as Redshift, S3, EC2, EMR and data pipelines - Proficiency with data querying or modeling technique with SQL and Python - Experience...

  • SC Master Data Analyst.

    hace 3 semanas


    San José, Costa Rica Medtronic A tiempo completo

    Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the...


  • San Rafael, Costa Rica Swarovski A tiempo completo

    At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Data and Report Analyst where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing...


  • San José, Costa Rica Stewart Costa Rica A tiempo completo

    **Job Summary**: The Supervisor will report to the Centralized Escrow Accounting group in Houston, Texas. Centralized Escrow Accounting consists of several teams that provide escrow accounting services for affiliated offices. The Escrow Data Quality Supervisor is responsible for overseeing day to day operations consisting of but not limited to Positive Pay...