Payroll Vendor Manager

hace 23 horas


San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

5+ years of tax, finance or a related analytical field experience
- 5+ years of multiple finance and accounting roles experience
- 6+ years of Accounts Receivable or Account Payable experience
- 6+ years of building financial and operational reports/data sets that inform business decision-making experience
- 6+ years of creating process improvements with automation and analysis experience
- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience
- Experience performing ad hoc analysis using advanced Excel
- Experience building and managing financial models for business forecasting and problem solving

The Vendor Manager will be part of the Finance Operations Leadership team. This position will initially have no direct reports and is responsible for the Payroll vendor relationships and vendor management support in EMEA.

This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. This position requires incumbent to build strong relationships with Legal, FinOps, Tech, Compliance and regional payroll operations teams.

**Responsibilities include but are not limited to**:

- Payroll vendor selection, including coordination and support of cross functional teams such as HR and Accounting
- Driving need based market research and RFP in the countries that are already operational
- Payroll contract negotiation and maintenance ensuring reduction of cost per payslip and alignment with Amazon’s compliance and control requirements
- Payroll vendor relationship management including monitoring vendor performance against service level agreements (SLAs) and issue resolution, ensuring defect reduction
- Ensuring vendor technology provides the best customer experience possible
- Promoting Amazon culture in vendors to align principles, mindset and delivery
- Support Finance Payroll operations with continued development of materials, techniques, and metrics.

San Jose, CRI
- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
- MBA, or CPA
- Knowledge of SQL/ETL
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results


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