Billing Analyst

hace 1 día

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
**Description**:
***

As the Billing Operations Analyst for Clarity Services, a part of Experian, you will be responsible for the compilation, management, and use of billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will report to the Clarity COO and will play a critical role in ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include identifying and developing end-user requirements for billing platform enhancements and implementing billing workflow management process improvements.

**Key Responsibilities**:

- Interpret contracts and amendments to discern how to implement billing changes and account set up for new and existing clients
- Ensure the timely completion of new client billing setup and maintenance of existing billing accounts for client invoicing purposes.
- Collaborate with sales, sales support, finance, pricing, and other cross functional teams to obtain information necessary for account grouping, maintenance, monthly billing processes, and ad hoc billing adjustments.
- Retrieve research to respond to incoming billing-related questions. Provide information, explain policies and procedures, and facilitate a resolution to billing inquiries.
- Create billing worksheets containing relevant data and instructions to be processed.
- Quantify billing adjustments and generate manual billing requests in accordance with company policies, procedures, and timelines.
- Assist cross-functional teams with creating functional requirements for billing system processing and infrastructure improvements designed to automate billing data gathering and increase processing efficiency.
- Prepare and/or process billing-related documentation and desk procedures. Review documents for accuracy and completeness, and update information and/or evaluate against relevant policies.
- Provide professional and courteous interactions with sales and other teams.
- Complete special projects as required, and perform other duties as assigned.

**Qualifications**:
**Job Requirements & Qualifications**:

- 3+ years of experience in Billing area
- Strong knowledge of billing procedures and processes.
- Strong MS Excel skills and ability to learn systems quickly.
- Oracle E-Business or ERP System experience (Preferred/Helpful)
- Strong analytical skills and ability to process information logically.
- Outstanding organizational skills and attention to detail.
- Self-motivation with a drive for excellence.
- Strong oral and written communication skills.
- Ability to communicate clearly and work well with others in a team environment.
- Ability to interpret written client contracts.
- Excel skills required. Jira workflow management knowledge preferred.

Additional Information

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU

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