Technical Service Representative
hace 2 semanas
**Job title**: Technical Service Representative
**Work Location**: Heredia, Costa Rica
**Experience**: 6 months to 1 year
**Education Qualification**: Highschool Diploma and technical studies are a plus
**Number of Openings**: 150+
**Roles and Responsibilities**:
- Help customers with basic device troubleshooting
**Required Skills & Desired Skills**:
- Advanced English
- Highschool Diploma
- Call Center experience is a plus
- Technical experience is a plus
- Studies in a technology career are a plus
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Technical Support Representative
hace 1 mes
Heredia, Costa Rica NI A tiempo completoWe are continually looking for the best talent to join our amazing teams. This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. Are you excited about helping engineers and scientists solve tomorrow’s grand challenges? Do...
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Heredia Customer Service Representative
hace 10 horas
Heredia, Costa Rica Foundever A tiempo completoHeredia Customer Service Representative (Hybrid) Req ID#: 382956 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures,...
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Service Desk QA
hace 4 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations. This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...
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Technical Support Agent
hace 1 semana
Heredia, Costa Rica CSS Corp A tiempo completo**Job title**: Technical Support Agent **Work Location**: Hybrid - UltraPark I, La Aurora, Heredia. **Experience**: Customer Service experience. Education Qualification: High School Diploma. Technical knowledge. **Roles and Responsibilities**: - Identify Customer issues - Provide solutions by the proper troubleshooting steps. - Provide courteous and...
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Technical Success Manager
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Customer Service Schedule: Full Time **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one...
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Technical Account Manager
hace 1 mes
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Customer Service Schedule: Full Time **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one...
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Call Center Representative
hace 2 semanas
Heredia, Costa Rica Client Services, Inc. -CR A tiempo completoClient Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...
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Service Desk Agent
hace 1 mes
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, in a constant evolving environment by offering world class customer support. **Requirements**: -...
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Technical Success Manager
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completo**Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
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Service Desk Analyst
hace 5 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...
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Senior Manager, Technical Support
hace 4 semanas
Heredia, Costa Rica Smarsh A tiempo completo**Who are we?** Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or...
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Service Delivery Manager
hace 5 días
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Owns the customer operational business relationship of mid-size to large domestic accounts. - Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. - Leads...
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Service Segment Management
hace 4 semanas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. - Represents services on product or solution core teams and provides service requirements into product development stages/phases,...
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Junior Technical Project Manager
hace 1 mes
Heredia, Costa Rica GFT Technologies SE A tiempo completoJob Description: About the role: At this role you will be a Junior Technical Project Manager who will be responsible for developing a project management plan associated to various technical migration requirements for various client solutions utilized. The plan will follow a standard project management framework ensuring project timelines are met, issues...
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Junior Technical Project Manager
hace 2 semanas
Heredia, Costa Rica GFT Technologies SE A tiempo completoJob Description: About the role: At this role you will be a Junior Technical Project Manager who will be responsible for developing a project management plan associated to various technical migration requirements for various client solutions utilized. The plan will follow a standard project management framework...
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Client Solution Representative, Nola Heredia
hace 1 mes
Heredia, Costa Rica VMware A tiempo completo**Job Description**: **Why will you enjoy this new opportunity?** As a Customer Solution Representative (CSR) at VMware, you will have the opportunity to join a leading global company at the forefront of virtualization and cloud computing technology. You will play a crucial role in driving the success of our customers by providing them with innovative...
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Customer Service Supervisor
hace 4 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...
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Service Desk Lead
hace 4 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement. The SDLEAD should handle critical customers incidents, associated...
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Service Delivery Manager
hace 1 mes
Heredia, Costa Rica Auxis A tiempo completoJob Summary: A Service Delivery Manager (SDM) is a trusted technical advisor to Auxis’ customers providing valuable guidance for operations and optimization of their Finance and Accounting environment through quality Service Delivery. The SDM provides the necessary client liaison support, and daily service delivery, to ensure world class outsourcing...
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Jr. Payment Application Representative
hace 5 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Jr Payment Application Representative is responsible for receiving, posting, and balancing cash, checks, EFTs, etc.(all transactions) posted within eCash throughout the work day. **Responsibilities**: - Post all payments and adjustments daily. - Balance cash. - Research and/or correct any other cash posting transactions needed. - Post and...