Data Management Specialist Ii

hace 1 semana

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
The Data Management Specialist II will be responsible for managing key Data Development client relationships to help Experian’s data furnishers enhance and maintain the quality of their reported data. The Data Consultant will collaborate and consult with key stakeholders to identify needs and opportunities for improved data management, translating business needs into analytics/reporting requirements and effective data management as a result.

Key Responsibilities
- First point of contact for our data furnishers on data reporting and accuracy; includes education on best practices in data reporting
- Build and maintain strong relationships with high-profile clients by striving to provide the highest level of customer service
- Provide sales and consulting pitches on RentBureau Rent Data Furnishing & Onboarding
- Navigate a complex business environment and work with key stakeholders in Marketing, Sales, and Data management to support data reporting quality
- Critically evaluate and interpret data furnisher requirements and propose appropriate solutions
- Have a sales-oriented mindset for acquiring new furnishers/data and have growth targets as part of annual objectives
- Provide regular reports to senior management on the status of client support requests, using data-driven insights to inform decision-making and identify opportunities for improvements

**Qualifications**:
Essential
- Excellent written and verbal English skills
- Excellent written and oral communication skills with an emphasis on analyzing results and translating into relevant presentations for diverse audiences
- 2-4 years of experience in client support
- Works under mínimal direct supervision
- Organized and detail oriented
- Excellent self-learning skills
- Must be proactive and a self-starter
- Must be able to work under tight deadlines
- Good understanding of the Credit Reporting Resource Guide
- Good understanding of the full life cycle of data reporting
- Critical thinking with the ability to identify and relate business problems to data quality issues and vice versa
- Strong Microsoft office skills (Word, Excel, PowerPoint)

Desirable
- Financial industry knowledge preferred
- Experience working with data warehouse or analytical tools for business purposes (Tableau, Alteryx, etc.) preferred
- Experience with AWS services (e.g., Athena, Glue, SageMaker, etc.) a plus

Additional Information

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Exper

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