Proof of Delivery Analyst

hace 7 días

Orotina, Costa Rica Solventum A tiempo completo

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy_
- here_
- As it was with 3M, at Solventum all q_ualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Job Description**:
Proof of Delivery Analyst (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role (Also known as job summary and primary responsibilities. Do not alter standard text of the introductory paragraph, except for adding in the titles of the position. No more than 5 bullet points should be used to articulate the responsibilities.)

As a Proof of Delivery Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

- Obtaining the return of the Proof of Delivery (POD) document from the patient through a database for worklist prioritization
- Completing outbound dialer calls and handling inbound calls
- Interacting with patients, home health agencies, and doctors’ offices to obtain information needed to locate the patient.
- Reviewing all order notes, documents on file, previous orders, and internet searches to determine course of action of each order on the assigned worklist.
- Maintaining your assigned worklist in a timely and efficient manner
- Understanding and complying with HIPPA regulations, PHI and all 3M policies.

Your Skills and Expertise (Also known as basic and preferred qualifications. Do not alter the standard text in sentences.

Update bullets under each sentence. No more than 5 bullet points should be used to articulate the basic qualifications or preferred qualifications. If the position requires a degree to fulfill the position responsibilities, you can take out the HS OR option)

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

- High School Diploma or equivalent
- Flexible & Adaptable - with schedule, workflow processes and priorities
- Communicate in English effectively both verbally and in written format C1
- At least 1 year of call center experience
- Experience with working in an environment where daily goals are needing to be meet both individually and as a team

Additional qualifications that could help you succeed even further in this role include:

- Experience with Nice InContact
- Experience with a dialer in a phone customer service environment
- Capable of multitasking and toggling through 4-5 different systems (dual screens)
- Skills include:
o Self-driven

o Customer service and team-oriented attitude

o Ability to maintain confidentiality and exercise discretion in all business dealings

o Demonstrate analytical and problem-solving skills

o Results oriented

Work location:

- Hybrid Eligible (Job Duties allow for some remote work but require travel to Belen, Heredia at least 1 day per week)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope

Solventum es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Solventum Global Terms of Use and Privacy Statement

Please access the linked document by clicking

here

,

terms.

  • Proof of Delivery Analyst

    hace 2 semanas

    Orotina, Costa Rica Solventum A tiempo completo

    Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear...

  • Bilingual Customer Service

    hace 4 semanas

    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Bilingual Customer Service-Solventum 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material...

  • Point of Sale Analyst

    hace 3 semanas

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - Collaborate with Innovative 3Mers Around the World - Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

  • Delivery Manager

    hace 2 semanas

    Orotina, Costa Rica Hitachi Solutions Ltd A tiempo completo

    Company DescriptionCompany OverviewHitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned...

  • Bilingual Customer Service

    hace 2 semanas

    Orotina, Costa Rica Solventum A tiempo completo

    Job Description:Bilingual Customer Service-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data...

  • Network Analyst

    hace 4 semanas

    Orotina, Costa Rica DHL A tiempo completo

    DHL is hiring a Network Analyst to its Network Team in Heredia, Costa Rica. This is a hybrid work model, and you must be able to work in Heredia, Costa Rica twice per week. Your Background Includes: - Knowledge of TCP/IP, HTTP, HTTPS, FTP, DNS Protocols - Knowledge of network security technologies such as firewalls (Check Point, Juniper, Cisco), F5 BIG-IP...

  • Network Analyst

    hace 2 semanas

    Orotina, Costa Rica DHL A tiempo completo

    DHL is hiring a Network Analyst to its Network Team in Heredia, Costa Rica. This is a hybrid work model, and you must be able to work in Heredia, Costa Rica twice per week.Your Background Includes: Knowledge of TCP/IP, HTTP, HTTPS, FTP, DNS Protocols Knowledge of network security technologies such as firewalls (Check Point, Juniper, Cisco), F5 BIG-IP LTM,...

  • Global Client Delivery Leader

    hace 1 semana

    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: Tek Experts is looking for an experienced and proven Global Client Delivery Leader who will be responsible for the overall client relationship as well as the end-to-end delivery across multiple lines of business. The GCDL is accountable for leading and inspiring a global team of over 1000 Technical Support Engineers who consistently deliver...

  • Director of Communications

    hace 2 semanas

    Orotina, Costa Rica Outward Bound Costa Rica A tiempo completo

    Founded in 1994, Outward Bound Costa Rica offers a range of experiential education programs promisingchallenging physical activities across Costa Rica and Panama with a focus on personal development,leadership and cultural immersion. Participants include mostly high school and college-age students fromdiverse local and international backgrounds. Target...

  • Global Client Delivery Leader

    hace 2 semanas

    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview: Tek Experts is looking for an experienced and proven Global Client Delivery Leader who will be responsible for the overall client relationship as well as the end-to-end delivery across multiple lines of business. The GCDL is accountable for leading and inspiring a global team of over 1000 Technical Support Engineers who consistently deliver...

  • Global Client Delivery Leader

    hace 2 semanas

    Orotina, Costa Rica Tek Experts A tiempo completo

    Overview:Tek Experts is looking for an experienced and proven Global Client Delivery Leader who will be responsible for the overall client relationship as well as the end-to-end delivery across multiple lines of business. The GCDL is accountable for leading and inspiring a global team of over 1000 Technical Support Engineers who consistently deliver...

  • Cip Sr Analyst

    hace 4 semanas

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - Job Description - Collaborate with Innovative 3Mers Around the World - Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global...

  • Director of Communications

    hace 6 días

    Orotina, Costa Rica Outward Bound Costa Rica A tiempo completo

    Founded in 1994, Outward Bound Costa Rica offers a range of experiential education programs promising challenging physical activities across Costa Rica and Panama with a focus on personal development, leadership and cultural immersion. Participants include mostly high school and college-age students from diverse local and international backgrounds. Target...

  • Point of Sales Data Quality Analyst

    hace 2 semanas

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - Department Overview - The Point of Sales Team is part of Marketing Operations. **Job Description**: - The person hired for the position of Point of Sale (POS) Data Quality Analyst will be responsible for analyzing point of sale (POS) data from 3M Channel partners to ensure accuracy, quality and usability by the key stakeholders -...

  • Cip Sr Analyst

    hace 2 semanas

    Orotina, Costa Rica 3M A tiempo completo

    Job Description: Job Description Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

  • CRM Analyst

    hace 2 semanas

    Orotina, Costa Rica 3M A tiempo completo

    Job Description:Goal of the position:CRM Analyst (Customer Relationship Management) allow Businesses and CO-Customer Operations CRM tool users to manage business relationships, the data, and information associated with them.CRM Analyst is the first point of contact for Business and CO users. Service delivery provided by CRM Analyst contains processes...

  • Edi Analyst

    hace 3 semanas

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

  • Point of Sales Data Quality Analyst

    hace 2 semanas

    Orotina, Costa Rica 3M A tiempo completo

    Job Description: Department Overview The Point of Sales Team is part of Marketing Operations.Job Description: The person hired for the position of Point of Sale (POS) Data Quality Analyst will be responsible for analyzing point of sale (POS) data from 3M Channel partners to ensure accuracy, quality and usability by the key stakeholders Primary...

  • Quality Complaint Management Analyst

    hace 1 semana

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Quality Complaint Management Analyst, GSC Costa Rica Collaborate with Innovative 3Mers Around the World This role will be responsible for the management of the complaints related to product quality, received in LATAM. The quality analyst will act as the connection between the customers and the manufacturing plants, ensuring a quick...

  • Delivery Manager

    hace 3 semanas

    Orotina, Costa Rica Hitachi Solutions Ltd A tiempo completo

    **Company Description** **Company Overview** Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is...