Analyst - Survey Operations

hace 2 semanas


San José, Costa Rica Boston Consulting Group A tiempo completo

**WHAT YOU'LL DO**:
**YOU'RE GOOD AT**:
Working with BCG case teams and topic leaders in a fast-paced and dynamic environment, supporting them across different stages of the market research/survey management lifecycle.
- Understanding business objectives and context of associated market research
- Application of market research knowledge to interpret and discuss elements of survey design (sampling, quotas, methodology, questionnaire structure etc.)
- Collaboration with survey programmers, third-party vendors and partners for implementation of online surveys and data collection
- Quality review of online surveys before launch, data handling and management capabilities to validate and clean data prior to further processing
- Application of Alteryx and advanced Excel knowledge for survey data transformation and processing as well as for creation of formula/macro driven models and simulators
- Use of visualization tools including PowerPoint, Tableau and Market Sight to represent analytics output in the most appealing and insightful manner
- Working with virtual, multicultural global teams, requiring cross-time zone engagemen
- Working in a fast-paced and dynamic environment, dealing with ambiguity and unstructured situations
- Multi-tasking; including networking, relationship building as well as informal business development

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
Education- Master's degree with demonstrated high academic achievement in analytics, data science, or mathematics and relevant work experience in market/consumer research data analyticsExperience- At least 3 years of relevant experience in the field of market research and data analytics- Strong analytical capabilities - data management, processing, and analysis- Strong knowledge of and affinity for database and analytical tool management- Strong ability to work with multiple, geographically distributed teams in a fast-paced environment, multi-task & operate effectively in a matrix organization prioritization and expectation management- Able to engage with senior stakeholders independently, prioritize work and manage stakeholder expectations

Core Skills- Strong hands-on experience on tools: SPSS, Advanced Excel, and PowerPoint- Experience on additional tools such as Sawtooth, Market Sight, Que, R, Alteryx, Tableau, SAS, VBA and SQL will be an added advantage- Working knowledge of Python will be an added advantage- Strong interpersonal skills and credibility - collaborative, team player with strong work ethic and service excellence orientation- Solid written and oral communication skills; fluent in English, additional languages would be a plus

**YOU'LL WORK WITH**:
Colleagues in the Survey Operations team who engage with BCG consultants and topic experts for efficient survey execution and analytics of survey data. Your work will support data-driven consumer insights, driving strategic decisions for our clients.



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