Customer Service Student Worker

hace 3 semanas

San José, Costa Rica INTEL A tiempo completo

Manage and support customer accounts and supply requests
- Growing revenue and helping Intel gain/maintain competitive edge
- Generate and report out on business indicators
- Influencing Intel and its customers through data analysis, market intelligence, and insightful information
- Work with internal stakeholders to balance our supply versus customer demand
- Strong analytical and data management skills and ability to work through complex/ambiguous business scenarios
- Ability to solicit and listen to critical feedback to improve the business, while simultaneously demonstrating confidence in numbers and analysis
- Ability to consistently deliver results under time constraints in a fast-paced environment
- Leadership skills managing stakeholder relationships
- Understanding of supply management, demand forecasting, market analysis or operations
- Familiarity with Intel Architecture products/customers and a working knowledge of broader market drivers and trends
- Demonstrated skills in driving processes and solving problems across multiple business groups

This position is part time (22.5 - 35 hours per week), but full-time hours may be considered (36 - 45 hours per week)

**Qualifications**:
**Minimum Qualifications**:

- Must be an active student of Bachelor’s Degree (with half of the career completed), Licentiate or Master’s Degree in Business Administration, Supply Chain, Economics, Accountancy, Data Science/Analytics, or other Business related fields
- Intermediate-advanced Excel, including the use of pivot tables, advanced logic functions, and other complex formulas
- Intermediate to Advanced English level (able to communicate both verbally & written in a clear and concise manner)
- Willing to work at least 30+ hours per week
- Must have permanent-unrestricted right to work in Costa Rica

**Preferred Qualifications**:

- Experience in any customer service roles
- Knowledge of SAP / Salesforce systems
- Knowledge of Portuguese language

**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid

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