Oncology Health Solution Partner

hace 2 días


San José, Costa Rica Pfizer A tiempo completo

ONCOLOGY HEALTH SOLUTION PARTNER

ROLE SUMMARY

Non-sales commercial role, focused on providing educational & scientific content and supporting HCPs. Purpose to improve the impact of our oncology innovative therapies on patients and society. Create better customer experience.

ROLE RESPONSIBILITIES
- Drive deeper engagement on educational & scientific content.
- Streamline customer interface by acting as single POC for proactive & seamless (compliant) connection to Pfizer SMEs and resources.
- Responsible for onboarding customers to new operating model platforms (e.g., Digital Engagement Portal, digital solutions, etc.).
- Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection.
- Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise.
- Connect between customer needs and BU strategy, design the ideal route along with CBLs.
- Improve service provided along with design expertise.
- Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness and education addressing external bureaucracy.
- Connect with other key SMEs /internal colleagues/teams to identify market opportunities.
- Deeper understanding of oncology patients & HCP Journeys that drives better business opportunities and customers experiences.

BASIC QUALIFICATIONS
- Medical or Health care background.
- 5 years or more of previous Commercial, Management and/or marketing / access experience in public institutions.
- Demonstrated ability to develop and implement strategic initiatives and partnerships with external stakeholders. Customer focus.
- Strong analytical and communications skills are required and ability to analyze and draw relevant conclusions using available data and information.
- Exceptional time management skills.
- Strong teamwork, collaboration skills.
- Local health care system proficiency.
- Market place and business acumen, stakeholder management; and understanding the business priorities.
- The ability to develop strong professional relationships.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Mkt & Sales/Commercial Bus

LI-PFE



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