HR Generalist

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

In this role you will serve as the HR Generalist for the company. You will assist our employee base in Costa Rica with all aspects of employee lifecycle. This role will also collaborate with the HR Operations Manager to provide support on any global HR operational needs. You will work to build relationships with employees and managers and support employee-related issues within our Costa Rica employee base. We’re looking for someone who will be proactive in identifying opportunities to develop efficient and scalable processes as our business grows.

Accountabilities:

- Maintains relationships with employees at all levels of the organization. Promote and foster an environment of open communication and honest, candid feedback. Handle investigations when required.
- Support HR team projects and initiatives, including but not limited to annual performance reviews, compensation, employee relations and training.
- Partners with Costa Rica employee base to provide general guidance and consultation on a variety of HR operational matters. Interprets and educates employees on Code of Conduct, HR policies, and provides counseling on such policies as necessary.
- Responsible for HR system data entry. This may include new hires, terminations, transfers, promotions, reporting changes, salary changes, title changes, or other employee changes. Prepares communications, job descriptions, employee queries, etc.
- Support regional initiatives around Payroll and Benefits.
- Provide support to HRBPs as needed.
- Performs other related duties and HR projects as required or assigned.

Essential Criteria:

- 5+ Years Human Resource experience.
- Demonstrated understanding of Costa Rica HR practices, policies and laws required, additional knowledge of US laws preferred.
- Strong business, analytics and HR acumen including strong problem-solving skills, critical thinking and initiative.
- HR Analytics & Reporting: Experience working with Employee databases or systems.
- Strong communication skills (verbal & written).
- Fluency in English and Spanish preferred.
- Ability to prioritize workload and self-manage projects, handle multiple tasks and meet strict deadlines.
- Must be detail oriented and have strong problem solving and decision making skills.
- Strong customer service skills.

Why you will love working at TreviPay
- Competitive salary
- Generous paid time off
- Company-Paid Medical, Dental, Disability and Life Insurance
- Remote Work
- Employee referral program
- Professional, Innovative and highly collaborative team

At TreviPay we believe:

- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective