Infrastructure Senior Tech Analyst C12

hace 5 días

Heredia, Costa Rica Citi A tiempo completo

**Vendor Management Lead**

The VM Lead will perform end-to-end analysis, implementation, execution, management, oversight and reporting with third party relationships owned by the organization. The VM Lead will partner with Management, Third Party Officers, Third-Party Utility, Sourcing, Legal, and other groups in order to be successful. The role centers around having trust and partnership with various people and functions, and leveraging these relationships in order to be effective and efficient.

The VM Lead will support the business in audits where vendors are either impacted or in direct audit scope pertaining to third party compliance, including the tracking, reporting, and obtaining audit deliverables for management review prior to submission. Additionally, the VM Lead proactively identifies trends and makes recommendations on items such as process and controls. The VM Lead meets regularly with various leaders and other stakeholders to ensure clear communication and ongoing operational control dialog takes place. The VM Lead will action concerns, requests, drive supplier facilitation, and implement a flexible governance methodology that supports third party relationship and compliance.

The VM Lead relies on a foundation of developed skillsets and training; however, must also leverage dynamic decision-making abilities and have the willingness to constantly learn and adapt. The VM lead must have excellent organizational skills and do well when working on many different tasks at one time. The role will report into the Vendor Management Head and have several globally located colleagues, meaning virtual meeting mastery is critical to success.
**Job Functions/Responsibilities**:
The functions of this role include, but are not limited to:
Drive discussions and build strong relationships with partner functions, such as Procurement, Legal, Third Party Management, Risk, serving as a bridge between functions and the business. Drive supplier optimization and efficiencies, such as cost reduction, operational improvements, contract combinations, and other work to drive efficiency and effectiveness for the business. Work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi. Knowledge and understanding of Third Party Management and Risk Management, Coordination, tracking and reporting of Third Party Management and Third Party Risk Management activities within the business and to management. Liaise with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility. Perform Compliance Assessments as needed, identify/report exceptions and drive remediation activities to sustainable processes. Review, assess and act on results of assessments/controls Manage and/or Conduct on-site visits of suppliers, as required. Interact with suppliers on escalations of non-performance and/or contractual issues to drive resolution and service improvement, as appropriate. Monitor and report on third party performance and SLAs, either directly or through coordination with other Citi stakeholders Build and maintain metrics, data, summaries, and dashboards of third party performance and footprint. Identify and drive improvements using data. Lead Contractual engagements for the business, such as Amendments, Renewals, and RFQ, RFP, RFI. Handling ad-hoc requests from stakeholders, and using relationships and knowledge to solve problems. Understanding that every issue is also an opportunity. Standardize and drive SLA performance and Service Reviews with key suppliers. Present executive briefs and high-level metrics senior management and stakeholders Drive process improvement and make recommendations to improve ways of working

**Qualifications**:

- 2-5 years of relevant experience in Vendor Management and/or a supplier management function
- Proven interpersonal, collaboration, influencing, and negotiation skills
- Excellent project management, planning and organizational skills. Must manage/track self and others, on a number of different tasks.
- Desire to learn, tackle new challenges as they arise, and grow the role. No day will be a repeat.
- Excellent communication skills in English, both written and oral, with the ability to present complex and sensitive issues to management. Additional languages a plus.
- Experience working with other countries and businesses
- Experience in strategic sourcing/procurement and interacting with suppliers’ management teams with the ability to exercise sound, timely and independent judgment
- Demonstrated Subject Matter Expert (SME) knowledge in related area
**Education**:

- Bachelor's degree/University degree or equivalent experience
- Project Management preferred
- **Job Family Group**:
Technology
- **Job Family**:
Infrastructure
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideratio

  • Infrastructure Senior Tech Analyst

    hace 7 días

    Heredia, Costa Rica Citi A tiempo completo

    Embedded Control Officer (ECO) for CTI (Citi Technology Infrastructure) Services organization that supports Operating Systems, Containers and Kubernetes environments. This position will concentrate in the area of **Windows/UNIX and Virtualization platforms**. The ECO will oversee overall daily compliance of the support teams including Self-Assessment...

  • Crs Compliance Senior Analyst

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    Serves as a senior compliance risk analyst for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. **Responsibilities**: - Participating in the...

  • Business Risk Senior Analyst

    hace 2 días

    Heredia, Costa Rica Citi A tiempo completo

    The Third-Party Risk Management (TPRM) organization has an important role in managing and mitigating risks associated with Citi’s use of third parties. The TPRM organization owns the end-to-end responsibility, accountability, and authority to ensure proper execution of Third-Party Management across Citi globally._ - Third-Party Risk Management encompasses...

  • Sourcing Senior Analyst

    hace 1 día

    Heredia, Costa Rica Citi A tiempo completo

    The Citi Global Sourcing (CGS) Sourcing Senior Analyst is responsible for supporting the Personal Banking Wealth Management Group (PBWM) on various Strategic Sourcing Initiatives and projects. This includes creating or renewing contracts, managing the overall contractual process, on-boarding new Suppliers, supporting Requests for Proposals (RFP’s) and...

  • HRss Relationship Manager

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    HRSS Relationship Manager (C12) is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Finance Rptg Sr. Analyst

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

  • Supply Chain

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Supply Chain (SC) Sourcing Senior Analyst is an intermediate level position responsible for participating in procurement activities such as defining the need for goods and services, negotiating price contracts and authorizing payment for goods and services in coordination with the Corporate Services team. The overall objective of this role is to acquire...

  • Gpsm Consent Order Senior Analyst

    hace 2 días

    Heredia, Costa Rica Citi A tiempo completo

    The Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms and results. As an analyst position within the GPSM team, the Consent Order...

  • Supply Chain

    hace 4 días

    Heredia, Costa Rica Citi A tiempo completo

    The Supply Chain (SC) Sourcing Senior Analyst is an intermediate level position responsible for participating in procurement activities such as defining the need for advertising and media services, negotiating price contracts and authorizing payment for goods and services in coordination with the Corporate Services team. The overall objective of this role is...

  • Risk & Control Sr. Analyst (C12)

    hace 1 semana

    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Assists in leading Finance, Risk, FRI and FRSS efforts to provide accurate information of the highest quality to customers, shareholders and regulators, grounded in developing and instituting the most efficient production processes. - Participates in defining and establishing appropriate data standards, understanding the data needs...

  • Finance Rptg Sr. Analyst Pbwm Retail Bank

    hace 7 meses

    Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines...

  • Wintel Infrastructure Technology Analyst

    hace 7 meses

    Heredia, Costa Rica Citi A tiempo completo

    The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...

  • Clrs Business Risk

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    Risk & Control (R&C) Senior Analyst working within Citi's Enterprise Infrastructure (EI) division supporting North America (NAM) Citi Locations & Realty Services (CLRS), reporting into the NAM Region Head of Risk and Control for CLRS. CLRS is dedicated to providing real estate services and premises that are cost effective, safe and productive. The primary...

  • Mainframe Infrastructure Analyst C11

    hace 2 semanas

    Heredia, Costa Rica Citi A tiempo completo

    The Mainframe Infrastructure Intmd. Tech Analyst for Global Batch Management Services (GBMS) will be to provide second-level Enterprise Scheduling and TTS CASH Product support within the CTI Global Production Operations Group. This includes Job Scheduling, Report Management, Report On Demand, and updating and troubleshooting critical matters in the LTP,...

  • Btss Mars Program Analyst

    hace 2 días

    Heredia, Costa Rica Citi A tiempo completo

    **Citi’s** **BTSS**: Business and Travel Shared Services **MARS**: Metrics, Analytics, Reporting, and Sustainability Citi’s BTSS MARS team provides advanced data and analytical support to Citi’s BTSS organization. As a Program Analyst you will work across the MARS Program pillars: Program Analytics, Sustainability, Surveillance, and Data...

  • IT Senior Analyst, Infrastructure and Security

    hace 6 horas

    Heredia, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Dedicated...

  • Senior Infrastructure Engineer

    hace 1 semana

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **Show the world what you can do.** The individual in this position works with Cloud Infrastructures (Azure DevOps, VMWare Private Cloud) and Operating Systems (Linux, RHEL, MS Server, etc.) and a variety of technologies including Terraform or Ansible, and is comfortable with configuration and maintenance of VM within a Cloud Infrastructure. The SIE has a...

  • Third Party Risk Management Analyst

    hace 6 horas

    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Assist with the resolution of TPM Process-level escalations coming from internal partners. - Analyze various scorecards/performance management tools to...

  • Finance Rptg Eot Nam Sr. Analyst

    hace 7 meses

    Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

  • Treasury Reporting-funds Transfer Pricing Analyst

    hace 5 días

    Heredia, Costa Rica Citi A tiempo completo

    _Objectives:_ The Citi FTP Senior Analyst will be part of the team responsible for the daily and month-end operational processes of Funds Transfer Pricing for the center using the new platform CitiFTP - Core Responsibilities:_ Role - CITFTP Senior Analyst The Citi FTP Reporting Senior Analyst is responsible for the daily and month-end operational...