Learning & Culture Third Party Vendor Manager (C13)

hace 5 días

San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

The Third Party Officer ("TPO") is a dedicated role part of Citi's Third Party Risk Management program, responsibility for ensuring effective risk management practices are in place for external third party relationships which carry the highest degree of risk for Citi's businesses. The TPO will be supported by the Enterprise Supply Chain Third Party Utility which is responsible for the execution of standard third party risk management activities that can be conducted centrally to drive operational efficiencies.

Responsibilities:

  • Representing business leadership to coordinate and facilitate Third Party Risk Management activities
  • Evaluating current market conditions and providing insight on trends/issues that may impact the business through the use of external Third Parties.
  • Advising BAO on the Risk Assessment for third parties and re-accessing as required; identifying significant changes in relationship to trigger update of Risk Assessment
  • Verifying third party's compliance to required policies and controls
  • Partnering with business operations, technology teams and internal functions to conduct on-site visits of third party, as required
  • Maintaining and updating Citi's Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
  • Interacting with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
  • Monitoring third party performance and SLs through Citi Performance Management Assessment (PMA) process
  • Verifying Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi's Contract Management System (eSourcing), working with the Enterprise Supply Chain (ESC) organization if re-negotiations are required
  • Reviewing, prioritizing, assessing and acting on results of TPRM assessments/controls with support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations), in conjunction with the business and operations teams
  • Facilitating remediation of issues or gaps identified as part of ongoing monitoring
  • Defining risk mitigation strategies and risk exceptions based on the business' risk appetite
  • Providing thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and market trends
  • Standardizing SLs performance monitoring measures for like services, where possible
  • Liaising with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years of relevant experience in, strategic sourcing/procurement, vendor management risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus
  • Demonstrates knowledge of in-scope business and product areas
  • Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management. Local language requirements as applicable.
  • Experience in strategic sourcing/procurement and interacting with suppliers' management teams with the ability to exercise sound, timely and independent judgment.
  • Demonstrates understanding of operational capabilities of suppliers across applicable business types

Education:

  • Bachelor's/University degree, Master's degree preferred

Additional Job Description

  • Advanced English (Speaking, Reading, Writing)

Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ) .

View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .

View the EEO Policy Statement ) .

View the Pay Transparency Posting )

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


  • Third Party Management Officer C13

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Third Party Officer ("TPO") is a dedicated role part of Citi's Third Party Risk Management program, responsibility for ensuring effective risk management practices are in place for external third party relationships which carry the highest degree of risk for Citi's businesses.The TPO will be supported by the Enterprise Supply Chain Third Party Utility...

  • Third-party Management

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Third-Party Management (TPM) Risk and Performance Officer will join Citi's Enterprise Third Party Risk Management group, which is accountable for the end-to-end Third-Party Management program at Citi, covering both external suppliers and internal (Inter-Affiliate) service providers. The TPRM Risk and Performance Officer is responsible for the...

  • Third Party Utility

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Third Party Utility (TPU) is integral to Citi's Third-Party Management Program's capabilities by delivering common operational Third-Party Risk Management (TPRM) processes for Citi's external and internal third party relationships globally. TPU also assists Business Activity Owner's (BAO) globally with the completion of assigned controls and issue...

  • Third Party Management

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Resolves transactional level escalations coming from the vendor...

  • Vendor Application Onboarding Project Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Ensures compliance with the Citi's Third Party Risk Management objectives. Gathering data and documentation necessary to complete the Third Party onboarding and ongoing Citi security policy requirements. Planning and facilitating meetings with Third Party and internal stakeholders, taking all meeting minutes and managing any follow up...

  • Learning & Development Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica DHL A tiempo completo

    Would you like to be part of the most international company in the world?A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives.Discover the spirit of DHL EXPRESS and make your next career move todayCareer opportunities...

  • Transition Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Transition Manager (Latin America)This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation._ In this role: _As the IT Operations Centre...

  • Project Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Senior Risk and Control Officer responsible managing projects and able to analyze data and information of the projects being conducted. The projects this role will manage/lead and have oversight will support the Citi Shared Service (CSS) Organization to review the control environment specifically in critical areas of risk and complexity.The role will...

  • Regulatory & Exam Management Officer (C13)

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi's Internal Audit division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi's numerous regulators globally. Internal Audit is a change agent within Citi aimed to enhance the control culture of Citigroup worldwide...

  • Cloud Infrastructure Project Manager Lead

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description We are searching a dynamic and experienced Project Manager to lead global infrastructure and security projects at Experian. You will play a key role in ensuring the effective delivery of these projects, working closely with technical teams and executive leadership. What you'll be doing Serve as the primary liaison between regional...

  • Operational Risk Analyst

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Third-Party Management (TPM) Risk and Performance Analyst will join Citi's Enterprise Third Party Management group, which is accountable for the end-to-end Third-Party Management program at Citi, for internal Third Parties, also known as Inter-Affiliates.The Internal Oversight and Operations team, within Enterprise TPM, provides operational support,...

  • Business Activity Owner

    hace 3 semanas

    San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    The Operational Risk Analyst I is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the...

  • Sr. Data Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica VMware A tiempo completo

    Why will you enjoy this new opportunity?Working in Data Analytics and Customer Success team part of VMware Data Management Platform, you will become part of engineering team, which deliver data services to VMware. You would be working in a motivated team, working on variety of challenging data analytics and data engineering projects, learn new technologies...

  • Tpm Business Analyst

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Third-Party Management (TPM) organization has an important role in managing and mitigating risks associated with Citi's use of third parties. The TPM organization owns the end-to-end responsibility, accountability, and authority to ensure proper execution of Third-Party Management across Citi globally. Third-Party Management encompasses external and...

  • Business Activity Owner

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Operational Risk Analyst I is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the...

  • Business Activity Owner

    hace 1 mes

    San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Operational Risk Analyst I is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the...

  • Sr. Campaign Manager, Wondery, Wondery

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Campaign Management skills Experience managing a team of 3+ people Podcast and Video trafficking experience Podcast production experience Experience with third party vendors, including VAST tags Experience with trafficking ads to YouTubeThe Sr. Campaign Manager will support Wondery's US advertising service and will be responsible for creating, executing and...

  • Leaves & Accommodations Team Lead

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The purpose of the Team Lead - U.S.A. Leaves and Accommodations is to supervise daily tasks related to analysis, execution, and support of leaves and accommodations. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task direction, monitors performance, handles escalations, and assists with...

  • Tpm Bao Support Analyst I

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Purpose:The BAO Support Analyst I will be responsible for executing third party risk management activities on behalf of the BAOs / TPOs with daily tasks processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations in support of the Citi's Third...

  • Business Activity Owner

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Provides governance and oversight may include (not limited to) technology operational risk, risk for example. Ensures that all product, operational, fiduciary,...