Manager, Vendor Technical Enablement

hace 3 semanas


San José, San José, Costa Rica TD SYNNEX A tiempo completo

The Vendor Technical Enablement Manager provides general supervision to the Systems Engineering department regarding technical and non-technical issues and daily operational activities.

Assumes responsibility for planning and executing efficient and effective operations of the group.

Assists in setting department procedures and guidelines.

Reports on employee, vendor, and departmental performance on a monthly basis.

Actively promotes the SE program by conducting formal presentations for Product Marketing organization and TD SYNNEX's vendor partners.

Coordinates quarterly goal planning reviews with Systems Engineers, Product Marketing team, and Vendor Representatives to determine performance against objectives.

"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business.


Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.

"

What You'll Do:

  • Works with Human Resources to recruit, interview, place, and retain, qualified technical resources.
  • Trains, mentors, and develops Associate, Systems, and Senior Engineers to meet and exceed goals and objectives outlined by TD SYNNEX and vendor partners.
  • Travels, makes presentations, and interacts with resellers at Technology Expo's.
  • Conducts oneonone feedback sessions to further employee development.
  • Conducts monthly staff meetings, performance reviews, development plans, and performance plans as necessary.
  • Oversees Project Management and Specialty Team Management functions (Tech Team, Resource Team, Marketing Team, etc.).
  • Works closely with peer management team to develop departmental process and procedure.
  • Performs additional duties as assigned
  • Meets attendance and punctuality standards

What We're Looking For:

  • 3+ Years of relevant work experience
  • Able to build solid, effective working relationships with others.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to create and conduct formal presentations.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to identify needs and opportunities and develop action plans to address.
  • Able to interact effectively with all levels of management.
  • Able to stay with a position or plan of action until the desired objective is achieved.
  • Able to supervise, train, and evaluate the performance of subordinates. Able to troubleshoot systemrelated problems.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Able to maintain confidentiality of sensitive information.

Other Education / Certifications:

  • Possesses strong data entry skills.
  • Able to demonstrate complex problem solving, critical thinking, and decisionmaking.
  • Understand, communicate, and collaborate effectively with people across various identities.
  • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

  • Remote / Workfromhome.

What's in it for You?
-
Make the Most of our Global Organization:network with other new co-workers within your first 30 days through our onboarding program.
-
Grow Your Career: our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
-
Work with World-Class Vendors: our current Telesales Reps are working with some of the biggest brands in technology.
-
Elective Benefits:our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more
-
Elevate Your Personal Well-Being: boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).

What's In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financ

  • San José, San José, Costa Rica Smartsheet A tiempo completo

    As a Sales Enablement Manager, you will be integral in building and developing Smartsheet's BDR/SDR Enablement Program for FY25. We are seeking a dynamic and experienced sales enablement professional who is self-motivated, detail-oriented and is a polished facilitator with strong coaching/mentorship skills. In this role, you will play a crucial part in...

  • Payroll Vendor Manager

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of tax, finance or a related analytical field experience 5+ years of multiple finance and accounting roles experience 6+ years of Accounts Receivable or Account Payable experience 6+ years of building financial and operational reports/data sets that inform business decisionmaking experience 6+ years of creating process improvements with automation...

  • Technical Account Manager

    hace 3 semanas


    San José, San José, Costa Rica Appvance A tiempo completo

    About the Role:We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company. As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions. You will...

  • Technical Account Manager

    hace 3 semanas


    San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    Technical Account Manager (Remote in Costa Rica)We are looking for a Technical Account Manager for a large, global US based B2B Software company. This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen is a leading firm dedicated to immigration services worldwide. The firm has 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen's professionals are...

  • Technical Account Manager

    hace 3 semanas


    San José, San José, Costa Rica Zuora A tiempo completo

    OUR VISION:THE WORLD. SUBSCRIBED.Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about things....

  • Technical Product Manager

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree 5+ years of technical product management, program management or engineering experience Experience contributing to leading engineering discussions around technology decisions and strategy related to a product Experience owning roadmap strategy and definition Experience owning feature delivery and tradeoffs of a productAre you interested in...

  • Technical Manager

    hace 3 semanas


    San José, San José, Costa Rica World Business Lenders, LLC A tiempo completo

    Thunderbird Commercial Credit, LLC, (an affiliate of World Business Lenders, LLC), stands at the forefront of innovation in the lending industry. As a startup dedicated to delivering cutting-edge solutions, Thunderbird is committed to providing high-quality and scalable financial platforms to its users.Thunderbird is a company with a 100% remote...


  • San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need YouTechnology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be...

  • Technical Product Manager

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects...


  • San José, San José, Costa Rica Clario A tiempo completo

    Clario has a Technical Implementation Manager opportunity In this role, you will directly oversee the delivery of the highest quality eCOA solutions to our pharmaceutical/biotechnology industry clients. The Technical Implementation Manager will collaborate with multiple project teams and Clario solutions leadership. The Technical Implementation Manager will...


  • San José, San José, Costa Rica Emerson A tiempo completo

    If you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for you Based in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching. You will be...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager to support our customers' creative and transformative spirit of innovation across all technologies. This...

  • Technical Account Manager

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ year s of hands-on Experience with operational parameters and troubleshooting for two (2) of the following: Infrastructure/ Systems Administration / Networking / DevOps /Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment. Bachelor's Degree in Computer...

  • IT Project Manager

    hace 3 semanas


    San José, San José, Costa Rica CRG Solutions A tiempo completo

    Intermediate IT Project ManagerPrimary Location: San Jose, Costa RicaJob Function: Information TechnologyJob Family: Project / Program ManagementDescriptionTechnical Project Management requires specific technical knowledge to plan, organize, and control resources, procedures, and timing for a technical process or project including:Developing detailed work...


  • San José, San José, Costa Rica Provectus IT, Inc. A tiempo completo

    Technical Environment Manager/Technical Consultant:San José, San Jose, Costa RicaAbout projectAt Provectus, we are obsessed with technologies that impact the future of the whole of humanity. Just imagine AI for curing eye diseases, ML for making factories safe for workers, preventing pandemic spreading, etc. It's not about the future, it's about the...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience 3+ years of working cross functionally with tech and nontech teams experience 3+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Bachelor's degree Proficiency on English Language (Written and spoken)The...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    3+ years of team management experience Bachelor's degree 5+ years of technical product management, program management or engineering experience Required Salesforce certification 5+ years as a Salesforce architect and/or developer 5+ years of handson experience working on Salesforce CRM Experience contributing to leading engineering discussions around...