Solutions Engagement Manager

hace 2 semanas


Alajuela, Alajuela, Costa Rica UNITED PARCEL SERVICE A tiempo completo
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.


Job Summary
This position generates new opportunities and manages and grows existing customer accounts. He/She participates in quarterly reviews with customers to understand service challenges and positions new product offerings. This position facilitates new service solution projects to ensure customer needs and expectations are achieved

Responsibilities:

  • Communicates project deliverables to stakeholders to prepare for implementation.
  • Conducts status meetings to review project progress, redistribute work and resources, and prioritize projects in queue.
  • Solicits feedback from crossfunctional partners to determine potential limitations and solutions for process improvements within the department.
  • Works with corporate departments to communicate customer business trends and requests and to acquire UPS product knowledge and perform due diligence procedures before positioning new services.
  • Generates customer reports to present business activity status to UPS executives.

Qualifications:

  • Bachelor's Degree or International equivalent
  • Bachelor's Degree or International equivalent
in Business
  • Preferred
  • Master's Degree or international equivalent
  • Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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