![Citi](https://contents.bebee.com/companies/cr/citi/avatar-NtCp3.png)
Quality Assurance Process Improvement
hace 2 semanas
Responsibilities:
- Accountable for the proper execution of the Global QA Technology Strategy, book of work, this includes, identifying tooling opportunities, process deep dives and execution of the implementation
- Monitoring and securing the timely execution of all the projects by keeping close track of the timelines, business critical milestones delivery and proper planning and prioritization when required
- Plans and coordinates UAT testing and PROD release activities for functional upgrades, minor improvements, and enhancements to the QA available tooling's in accordance with business requirements
- Coordinate the creation of the training plans/materials and adequate documentation aligned with the QA leadership and Risk & Control guidelines
- Serve as liaison by interfacing with QA Global process leads and other stakeholders for operational execution and interaction/engagement resulting from proposed changes to the tooling/technology
- Active participation in working group sessions, and various endtoend reviews sessions to identify tooling enhancements for process efficiencies making sure right tools are available and in place for the BAU process execution
- Responsible for creating/updating various project plans, key milestones, and proactively raise risks, issues, and proposed solutions related to technology implementation
- Maintain constant dialog and timely formal communication with QA SLT, Stakeholders, and Project Management to highlight issues with the overall technology plans, properly follow and escalation through the right channels when needed.
- Oversees and controls the QA Tool production activities such as tooling issue management, entitlement handling, general maintenance, escalation, etc.
- Work with risk and information security officers on business / technical security issues and remediation planning
Core Qualifications
- Bachelor's degree in Business Process, Computer Science, Information Systems, Industrial Engineering, Business Administration or related field, or equivalent work experience.
- 35 years of relevant technology and/or system implementation experience; working knowledge of large implementation and proven records on transformational process, and Finance and Regulatory Reporting knowledge.
- Must have solid follow up and assertive communication skills (oral and written) to clearly articulate findings, defend point of view amongst various groups, and present to senior management.
- Proven selfmotivation to take initiative and master new tasks quickly, and ability to manage multiple activities and build/develop working relationships.
- Excellent team building, ability to influence others, planning and project management skills driven by process improvement and transformational changes.
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills.
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
- Must be a proactive and goaloriented strategic thinker, with ability to identify creative solutions.
- Possess solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner.
- Project Management knowledge and experience is required. Global awareness and global business orientation.
- Strong Microsoft Office skills including Microsoft Excel as well as PowerPoint. Experience using JIRA, Confluence and HP ALM (Quality Center)
- Understanding of current accounting principles, policies, and financial institution regulatory and management reporting (preferred).
- Lean Process Improvement experience and mindset (preferred).
- QA & Control experience a plus
- Fluent in English.
- Willingness to work flexible hours.
Education:
- Bachelor's Degree/University degree or equivalent experience
-
Job Family Group:
Finance
-
Job Family:
Financial Reporting
-
Time Type:
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law" poster. View the
EEO is the Law Supplement
-
Finance Quality Assurance
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...
-
Quality Assurance Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client's QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...
-
Quality Assurance Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Quality Assurance Analyst will be responsible for auditing the accuracy of performed processes according to the client's QA standards. The QA Analyst will evaluate back-office tasks & phone calls, conduct QA Disputes/Rebuttals process, QA Calibration, and coaching sessions as well as implementing Preventive / Corrective actions when...
-
Finance Quality Assurance – Reporting
hace 2 semanas
San Francisco, Heredia, Costa Rica Citigroup A tiempo completoThe Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...
-
Finance Quality Assurance – Reporting
hace 2 semanas
San Francisco, Heredia, Costa Rica Citigroup A tiempo completoThe Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...
-
Global Finance Quality Assurance Pm Support
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThis role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance...
-
Global Quality Assurance Program Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Global Quality Assurance Program Manager & Consent Order Sr Lead (C14) role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239...
-
Finance Quality Assurance – Reporting
hace 2 semanas
San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completoDescription This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance Testing and Validation Organization. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as...
-
Global Finance Quality Assurance Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Capital Planning team within Citi Treasury is responsible for all aspects of capital analysis, forecasting, and planning for Citi, including providing programmatic leadership for the firm's capital ratios; Risk Weighted Assets (RWA); CCAR; and Recovery & Resolution Planning. The organization spans the full capital planning continuum, with the Head of...
-
Process Quality Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Bayer A tiempo completoProcess Quality EngineerTASKS AND RESPONSIBILITIESQuality System: In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. Represent Quality by supporting quality disciplines, decisions, and practices. Adhere to the...
-
Btss Americas Process Improvement and
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoKey Responsibilities: Act as the AMERICAS Program Manager for supporting specific projects and multiple reengineering initiatives while continuously ensure their alignment to Citi/BTSS transformation goals Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results,...
-
Process Improvement Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Manpowergroup CCA A tiempo completoJOB SUMMARY: The Senior Manager, Business Performance Improvement, is responsible for planning, managing, and driving large scale improvement programs. The Sr. Manager partners with functional leaders to understand priorities and plan the project work necessary to meet goals. Actively identifies opportunities for automation and focuses on operational...
-
Global Finance Quality Assurance Project Management
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThis role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance...
-
Global Finance Quality Assurance Governance and
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThis role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239 Regulatory and Risk Management reports.Finance Quality Assurance program is a...
-
Quality Assurance
hace 2 semanas
San Francisco, Heredia, Costa Rica BMA Group A tiempo completoThe Quality Analyst would be responsible to validate and audit accuracy of design placements. They would be expected to work with multiple stakeholders to ensure that assets comply with the design bar and Prime Video guidelines for different shows and series. He/she will be the responsible person to sign off on the quality of assets delivered by the design...
-
Quality Engineer Iii
hace 2 semanas
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completoJob Title: Quality Engineer (Process, Systems and Supplier)Department: Quality AssuranceDocument Purpose: this document serves as guidance to establish the professional classification in the quality engineering area, defining specific and general activities that require revision on each position to establish the correct scope and responsibility.Main Purpose...
-
Quality Process Consultant
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.This role is responsible for assisting with the design of a business process quality & risk framework for businesses located in the US. This...
-
Service Desk Quality Management Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Manpowergroup CCA A tiempo completoof Responsibilities Execute formal quality assurance processes, ensuring the service desk team is meeting standards of quality while supporting the unique business needs Oversee daily operations of quality assurance including auditing phone calls and tickets, tracking and reporting results, and making recommendations for improvement to service desk team...
-
Quality Assurance Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completoShow the world what you can do.We are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide the execution of QA...
-
Controllers Systems Quality Assurance Senior Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoSupport the Data Quality (DQ) Assurance of, and adherence to the Citi Data Governance Policies for the controller's financial systems. Lead and participate in any necessary forums in support of the endtoend management of the controller's financial systems quality controls. Support the Controller's owned financial systems on matters relating to Data Quality,...