Event Delivery Runner

hace 2 semanas


San José, San José, Costa Rica Tappit A tiempo completo

Example (to change it go to System settings>> General settings>> company information)
**About us
Tappit supports and enables our clients to enhance their consumers' experience so that they feel valued and appreciated.

Tappit is the global payment and data ecosystem for events, stadia, and venues. We provide a unique end-to-end solution including cashless payments, white-label payment apps, mobile pay, RFID, loyalty, and event analytics.

Tappit enhances consumer experience at live events, providing technology and data, whilst increasing profitability for our clients.

We support event organisers and venues to gain a better understanding of their consumers, giving them control over their payment solutions whilst providing actionable insights.


Working with partners such as Kansas City Chiefs, O Beach, NERF, San Diego Padres, SoFi Stadium, HSBC, San Antonio Spurs, Formula 1, and many more in over 20 countries.


Position:

Job Function
Operations

Location
Costa Rica

Dates
9th 10th 16th & 17th February 2024

Purpose


We are looking for upbeat, confident, and experienced event assistants to assist the Delivery Team in ensuring the successful delivery of events within territory.

Customer service and ticketing/event technology experience will be very advantageous.

Key Responsibilities

  • Provide Tappit education and promotion to client staff and customers
  • Wristband distribution to customers
  • Monitor and replace batteries as required
  • Carry a suitable number of spare device batteries at all times
  • Observe device use and assist where required
  • Troubleshoot device issues for clients' staff members
  • Be available at all times to run between the event site office and designated zones
  • Assist with the processes required at the start and end of each event day
  • Any other requirements as directed by the Tappit Senior Event Delivery Coordinator or
Account Delivery Manager.

Requirements:

Essential requirements

  • Based in Costa Rica
  • Fluent in Spanish and English
  • Must be trustworthy and stay on task at all times
  • Complete tasks on time, in particular for deployments
  • Professional and accurate use of devices
  • Promptly carrying out tasks as advised by S'EDC & EDC

Skills and Experience

  • Deal with clients and other employees professionally at all times
  • Excellent written and oral English (bilingual where required in territory)
  • Calm under pressure
  • Excellent interpersonal skills and the ability to work with a wide variety of people
  • Spoken/ written local language is advantageous
  • Technical knowledge of RFID, ticketing, or event technologies
  • Experience working in environments with intermittent periods of high pressure and
tight deadlines

  • Training will be given before starting the role.

Other information:

Equal Opportunities at Tappit

Tappit Values

RESULTS ARE WHAT COUNT

  • We
    deliver on our promises

HONESTY IS THE BEST POLICY
-
Truth - it is the only way

  • Anyone can make a mistake don't hide it, let
others help you fix it

WE TAKE RESPONSIBILITY

  • For ourselves
  • For our business
  • For what needs to be actioned

THERE IS A SOLUTION FOR EVERYTHING

  • We bring
    solutions, not problems and excuses

WE ARE PROFESSIONAL

  • We behave
    professionally at all times with our colleagues, our clients, our suppliers and the fans.
  • We pay attention to detail and deliver
    quality results, every time

WE ARE POSITIVE PEOPLE

  • We have a
    cando attitude

WIN AS A TEAM, LOSE AS A TEAM

  • Great teams
    support each other
and
celebrate everyone's success
-
Respect and **equality
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