Zscaler Cloud Security Engineer

hace 2 semanas

San Francisco, Heredia, Costa Rica IBM A tiempo completo
Introduction


In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.

Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.


You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.

Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting.

In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients.

Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

  • Implement and configure the ZScaler security solution to protect the organization's networks and systems.
  • Administer and maintain the ZScaler infrastructure, including ZIA and ZPA solutions, policy management, firewall rules, web traffic inspection, event logs and content filtering.
  • Collaborate with the information security, network teams and external vendors to enforce consistent security policies across the organization and participate in security infrastructure implementation and improvement projects.
  • Customer-

Facing Support:
Engage with customers, utilizing excellent verbal and written communication skills to address technical issues and provide support.

  • Cloud Technologies: Utilize expertise in Cloud technologies, including Azure and AWS, to ensure secure and efficient network operations.
Required Technical and Professional Expertise

  • Experience implementing and administering the ZScaler security solution.
  • Strong knowledge of information security, networking, and system architecture.
  • Experience with relevant security protocols and technologies such as VPN, SSL/TLS, IPsec, Firewalls etc.
  • Communication Skills: Excellent verbal and written communication skills in English, with a strong ability to engage with customers effectively.
  • Customer-

Centric Approach:
Experience in customer-facing roles, delivering exceptional service and support within Zscaler environments.

  • Networking Troubleshooting: Ability to troubleshoot complex networking issues, backed by a solid understanding of networking concepts and protocols.
Preferred Technical and Professional Expertise

  • Recognized ZScaler certifications such as Zscaler Digital Transformation Administrator (ZDTA) or Zero Trust Certified Associate (ZTCA) are preferred.
  • Security and network certifications such as CompTIA Security +, CySA, CCNA, CCNP or equivalent experience.
  • Knowledge and experience in Cloud environments such as Azure, AWS and IBM Cloud.


About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation.

With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world.

Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.


Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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