Systems Analyst Iii

hace 2 semanas


San Francisco, Heredia, Costa Rica SGF Global A tiempo completo
100 % remote
Must be able to pick up laptop onsite.
Advanced English communication required, majority of team is US based, AZ.
The Equipment Sourcing & Procurement (ESP) APT in Supply Chain IT is seeking a skilled Systems Analyst.

As a Systems Analyst, you will play a crucial role in ensuring the quality and reliability of our software through Cypress automated testing, providing production support, conducting manual regression testing, and collaborating with business stakeholders.

If you have a passion for automation, a strong technical background, and a desire to work in a collaborative environment, this opportunity is for you.


Job Responsibilities:

Provide in-depth Cypress automated testing experience:

  • Utilize your expertise in Cypress automated testing to train and guide the ESP APT on best practices for writing and maintaining tests.
  • Collaborate with the development team to design, implement, and enhance automated test scripts using Cypress.

Level 1 Production Support:

  • Troubleshoot and diagnose production issues, working closely with the development team to identify root causes, implement appropriate fixes, and update documentation.
  • Collaborate with crossfunctional teams to identify and implement preventive measures to minimize future production incidents.

Manual Regression Testing:

  • Document and report Jira bugs and issues found during testing, providing clear and concise feedback to the development team.
  • Collaborate with the development team to improve regression testing strategies and implement efficient testing methodologies.

Collaboration with Business Stakeholders:

  • Engage with business stakeholders to understand their requirements and translate them into training materials, documentation and provide demos of functionality.
  • Update and maintain documentation, including user manuals, process guides, and training materials, reflecting the latest system functionalities and changes.

Qualifications and Skills:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Proven experience in Cypress automated testing, including designing and maintaining test scripts.
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
  • Solid experience in production support, troubleshooting, and issue resolution.
  • Proficiency in manual regression testing techniques and tools.
  • Excellent communication (verbal & in documentation) and interpersonal skills to effectively collaborate with stakeholders and team members.
  • Strong analytical and problemsolving abilities to identify and address complex system issues.
  • Ability to work independently and prioritize tasks effectively in a fastpaced environment.
  • Detailoriented with a focus on delivering highquality results.
  • Application skills: Jira, Cypress, Excel, PowerPoint, Power BI, ServiceNow, MS Teams, Outlook

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