Kn Global Services Her

hace 2 semanas


San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.


Your Role:
The Air Logistics Area Business Partner drives process migration and monitor progress achievements. Also, acts as direct liaison between KN GS Operations teams and assigned Air Logistics Area/Country.

Your Responsibilities:
+ Own migration of Processes from the Business to KNGS, including planning and communication.

  • Drive the achievement relating to migration and business development targets to KNGS, including strategies to increase GS Usage.
  • Provide visibility of development by monitoring, analysis, and reporting (as required by Region) of Targets, Performance, volumes, migrations, etc.), including obstacles and potential solutions.
  • Work with KNGS Production Teams to address and resolve, or escalate, performance and/or Quality issues.
  • Continuously collaborate with KNGS stakeholders (Process, Training, systems, production teams) for task execution improvements and standardization potentials
  • Initiate exchanges regarding performance reviews and improvement initiatives with countries and KNGS.
  • Support Customer Countries with Process requirements collection and creation of the Working instructions for KNGS.
  • Align Global Systems and process requirements employed by KNGS with requesting countries before migration.
  • Provide complete information to successfully migrate Processes to KNGS.
  • Timely update all other communication and demand tools.
  • Confirm with GS Production Team(s) that all requirements and information have been received.
  • Exclusive use of GS Reporting and Monitor Tools for performance, quality and volume analysis and reporting.
  • Collaborate with other KN GS site ABP's to share knowledge and best practices, and to get information on services performed.
  • Confidential handling of statistics and Customer Country particulars.
  • The schedule we offer:
Monday to Friday 7:45am to 4:45pm 100% on-site

Your Skills and Experiences:

- + Stakeholder management, communication and customer service skills are mandatory.

  • Must be able to engage with and get buy-in from stakeholders by.
  • Must have a high degree of organizational skills and be self-disciplined and motivated.
  • Ability to communicate on a professional level with customer countries and the KNGS Teams
  • Must be detailed in analyzing processes and disciplined in documenting such processes.
  • Advanced English Level - written and oral.
  • Preferred:
Leadership experience, Air Logistics Industry knowledge, KN Processes, Systems, Operations, products, and Services knowledge, Project Management, US VISA.

  • Minimum:
Two of the GS Roles, Effective communication.

Good Reasons to Join:

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.


About Kuehne+Nagel


With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.


CONTACT
July Valencia / Camila Fernández
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