Enterprise Systems Analyst

hace 3 semanas


San José, San José, Costa Rica Smartsheet A tiempo completo

Smartsheet is looking for an experienced
Enterprise Systems Analyst **to drive quality, efficiency and customer satisfaction within our Enterprise Systems team.

As a System Analyst, you will work with Smartsheet employees on engagements to convert business requirements into solutions. Within this role you will be considered a Subject Matter Expert pertaining to Smartsheet's Enterprise Systems stack.

The Systems Analyst will have an opportunity to own solutions start-to-finish and will get to interface with business owners directly in order to ensure you are meeting their needs.


In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.

Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Trust is one of our core values, and as an organization, we execute that core value by maintaining and innovating on systems, processes and programs that secure our customers' data.

This role reports to the Senior Manager, Enterprise Systems within Corporate IT and is remote eligible.

You Will:

  • Define technical requirements to support the automation of billing, invoicing, and provisioning of customer purchases
  • Define technical requirements for syncing customer data across various enterprise systems including NetSuite, Salesforce, and Stripe
  • Troubleshoot integration errors between enterprise systems; work with developers to identify and implement solutions
  • Solve complex, multifaceted problems facing daytoday operations; deliver simplified solutions that allow the different business departments to seamlessly provide excellent customer service
  • Be a functional expert of Enterprise Applications such as ERPs, CRMs and Payment processors
  • Lead test planning of technical solutions and support testing with applicable groups
  • Create and update documentation of system setup and integrations including technical documentation and training materials
  • Recommend solutions that are right sized, robust, stable, and designed for the long term; must be able to see macro impacts on other systems and assess risk
  • Advise development team on system requirements and limitations as it relates to integrating data between enterprise systems

You Have:

  • 5+ years of experience with ERP configuration and 1st and 3rd party integrations in complex environments, specifically with NetSuite and Salesforce
  • Handson working experience in the configuration, customization, and implementation of ERPs and/ or CRMs preferably in an international context
  • Excellent at followup, teamplayer with ability to deliver within defined timelines
  • Proven ability to drive projects from concept through completion
  • Proven ability to interact with individuals at all levels of the organization

Perks & Benefits:

  • Fully paid Health & Life insurance for fulltime employees and family members
  • Monthly stipend to support your work and productivity
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks including a counseling membership and your own personal Smartsheet account
  • Teleworking options from any registered location in Costa Rica (role specific)

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.

We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica and Germany.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote

  • San José, San José, Costa Rica Smartsheet A tiempo completo

    The Enterprise Systems team manages the development, use, and support of Enterprise Applications - including the internal use of Smartsheet. Smartsheet is looking for an experienced Principal Business Systems Analyst to drive quality, efficiency and customer satisfaction within our Enterprise Systems team.Join our Enterprise Systems team as a Senior Business...

  • Systems Analyst

    hace 3 semanas


    San José, San José, Costa Rica Smartsheet A tiempo completo

    In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

  • Business Systems Analyst

    hace 3 semanas


    San José, San José, Costa Rica Praxis A tiempo completo

    PRAXIS is a leading company that seeks to strengthen companies through the use of specialized methodologies and tools and with a focus on consulting, integration, outsourcing, and systems development.Business Systems Analyst Job DescriptionCisco Meraki seeks a skilled Business Systems Analyst to join our team. You'll configure systems, design processes, and...


  • San José, San José, Costa Rica INTEL A tiempo completo

    Information Technology (IT) has a critical role to play within Intel as we help our business partners drive the capabilities they need and help our Intel partners transform their businesses for the future. Come and join our IT team.Key responsibilities: Identifies business requirements, functional and system specifications that meet business user...


  • San José, San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completo

    Job Description: Job Overview As an Enterprise Architect, you will play a crucial role in shaping our organization's technology strategy and landscape. You will work closely with stakeholders, business leaders, and IT teams to provide architecture guidance that enables the design and implementation of robust and scalable solutions that align with our...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    The Enterprise Systems team manages the development, use, and support of Enterprise Applications. We are looking for a Systems Developer II with great technical skills. You will engage with our teams to build various integrations between internal systems. "Anything that needs to be done more than once should be automated." Experience should include...


  • San José, San José, Costa Rica Splunk A tiempo completo

    A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    OverviewDigital Sales Enterprise is a key part of Microsoft's SMC and Digital sales organization, aiming to empower customers by leveraging the unique value of the Microsoft Cloud globally. As a Digital Sales Enterprise Specialist, you'll be part of our team that engages enterprise customers to help them achieve their business goals through top-notch digital...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Digital Sales Enterprise, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise...

  • Data Analyst

    hace 3 semanas


    San José, San José, Costa Rica Equifax A tiempo completo

    The Data Analyst role will be responsible for developing Compliance Monitoring dashboards and validating datasets to ensure reporting data accuracy across the enterprise. In addition to that, this position will analyze data to identify discrepancies and work with the business owners to provide visibility of risks and opportunities related to regulatory...

  • Enterprise Digital Sales

    hace 3 semanas


    San José, San José, Costa Rica Microsoft A tiempo completo

    In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to...

  • Enterprise Product Owner

    hace 3 semanas


    San José, San José, Costa Rica INTEL A tiempo completo

    The Enterprise Architecture Services team provides the processes and tools required to design and develop Enterprise Architecture solutions in support of Intel's growth. We are looking for a highly motivated Product owner to own Software asset management of multiple SW products at Intel, with an emphasis on SW lifecycle management, SW Technical debt...

  • IT GRC Operations Analyst

    hace 3 semanas


    San José, San José, Costa Rica Precision Medicine Group A tiempo completo

    Are you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders – ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...


  • San José, San José, Costa Rica DXC Technology A tiempo completo

    People in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success and each individual delivers world class service and has opportunities to grow and learn._About this roleWe are looking for a finance systems support analyst to join our financial systems and process (FS&P) team. This role will report...

  • IT Grc Operations Analyst

    hace 3 semanas


    San José, San José, Costa Rica Precision Medicine Group A tiempo completo

    Are you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders - ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...

  • HRis Analyst

    hace 3 semanas


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Company DescriptionCompany OverviewHitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned...

  • Customer Success Manager

    hace 3 semanas


    San José, San José, Costa Rica Cisco Systems A tiempo completo

    The Cisco Contact Center Business Unit is a global leader in contact center solutions. Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to clouddelivered solutions, and...

  • Inventory Analyst

    hace 3 semanas


    San José, San José, Costa Rica ASEPSA A tiempo completo

    ASOCIACIÓN SOLIDARISTA DE EMPLEADOS DE PFIZER Y AFINES IS LOOKING FOR AINVENTORY ANALYST (TEMPORARYPOSITION)Role SummaryThe responsibility of the Associate accounting is to prepare the financial reports, maintain and oversee theaccounts and financial records of the company. You will be responsible for preparing the Balance Sheet and Profitand Loss...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Primary Responsibilities: Designs, implements, tests and documents simple configuration changes and scripts Able to fix faults following agreed procedures Able to communicate and collaborate with the user to fulfil a request Can see the purpose of simple user stories Effectively collaborates with other teams Meet and agrees on deadlines defined by more...

  • Data Engineer

    hace 3 semanas


    San José, San José, Costa Rica Neutrino Tech Systems, LLC A tiempo completo

    What are we looking for?The primary role of the Data Engineer is to support and expand the Data & Analytics platforms that process, store, organize the data critical for clients. This role will have expertise in data movement and database technologies that support data analytics and ML/AI capabilities. This person will work collaboratively with Shared...