Manager, Sales

hace 2 semanas


San José, San José, Costa Rica TD SYNNEX A tiempo completo
Manages attainment of sales goals by region. Develops long-term sales strategies. Oversees the development of current supervisors and sales representatives. Participates in strategic division initiatives. Ensures consistent employee management practices across the inside sales department. Fosters cross-departmental teamwork and communication. Provides department -wide direction in support of the divisions long-term strategies. Ensures timely completion of all projects and responsibilities.

Essential Duties and Responsibilities:

  • Works with the Sales Director to develop and execute annual business plans.
  • Assigns quarterly sales goals by territory.
  • Communicates job responsibilities to staff via MBO's.
  • Develops quarterly plans with outside sales for territory development.
  • Presents quarterly business plans at team level.
  • Manages 100% attainment of Sales, GP$, GP% and corporate special goals.
  • Maintains excellent customer and vendor relationships.
  • Interfaces with departmental Director to ensure crosscorporate teamwork.
  • Oversees strategic projects for division growth.
  • Provides sales with the tools needed, such as slippage reports, Credit Utilization, descending reports, new Customers reports, leads, and customer focuses, and the process to utilize them.
  • Develops motivational strategies and TD Monthly/Quarterly sales promotions. Continues to work with PM and Vendors for sales promotions.
  • Oversees Employee Development activities, including quarterly oneonone "feedback" meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.
  • Sets up meetings with support departments and holds sales and staff meetings in order to improve communication within the department.
  • Responds to escalated customer issues to ensure satisfactory resolution.
  • Maintains strategic vendor relationships.
  • Addresses escalated personnel issues prior to HR involvement. Ensures timely resolution of employee issues and consistent actions across regions.
***
Additional Duties and Responsibilities:Performs other additional duties as assigned.

Meets punctuality and attendance standards.

Knowledge, Skills, and/or Abilities Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to adjust readily to change and adapt as needed.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to foster win/win situations and ensure productive resolutions of conflict.
  • Able to build solid, effective working relationships with others.
  • Able to coach others in the development of their skills.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to display assertiveness and a high level of selfconfidence.
  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
  • Able to identify needs and opportunities and develop action plans to address.
  • Able to maintain a positive attitude in the face of criticism, rejection, or failure.
  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
  • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
  • Able to sort through numerical information and recognize trends and details.
  • Able to supervise, train, and evaluate the performance of subordinates.
  • Possesses strong organizational and time management skills, driving tasks to completion.

Minimum Educational/Experience Requirements:

4-year college degree from an accredited university plus the established minimum requirements for the position.
*****Additional Education/Previous Experience Recommendations: - Demonstrates creativity in problem solving.

  • Advanced level of judgment and decision making.
  • 4 year degree; and 57 years relevant sales management experience.

Working Conditions:

  • Professional office environment.

What's In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
-
Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and
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