Customer Success Manager

**Job Summary** - This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal’s P&L performance to ensure overall success. The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc. **Responsibilities** - Creates...

**the position** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer and serve as the customer’s advocate. You focus on driving customer engagement and maximizing their perceived value of Nitel’s solutions leading to revenue retention and...

**the gig** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

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